Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marylou Godin

Pasadena

Summary

I'm Marylou but go by Lulu

i'm an experienced home depot associate with responsibilities both in garden sales and tool rental. I provide customer support for product inquiries, manage inventory , and handling transactions. my aim is to ensure accurate service and maintain operational efficiency across both departments

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education

Work History

Tool Rental Associate

The Home Depot Store
Houston
01.2024 - Current
  • Process rentals and returns
  • Maintain tool inventory
  • Clean and inspect tools
  • Assist customers with equipment selection
  • Troubleshoot equipment issues
  • Perform minor equipment repairs
  • Handle cash and credit transactions
  • Adhere to safety protocols
  • Load and unload tools
  • Maintain a clean and organized rental area

Sales Associate /Tool Rental Associate

The Home Deot
Pasadena
03.2023 - 12.2023

  • Assist customers in Garden Center
  • Process plant and garden supply sales
  • Advise on plant care and selection
  • Stock and merchandise garden products
  • Maintain plant health and appearance
  • Process tool rentals and returns
  • Clean and inspect rental tools
  • Troubleshoot basic tool issues
  • Handle customer inquiries for both departments
  • Operate cash register
  • Maintain department cleanliness and organization
  • Load and unload merchandise/tools
  • Demonstrate proper tool usage to customers
  • Inspect tools for damage upon return
  • Perform basic preventive maintenance on tools
  • Prepare rental contracts and process payments
  • Ensure rental equipment is properly displayed
  • Maintain knowledge of all tools and their applications
  • Follow all safety policies and procedures
  • Provide excellent customer service
  • Collaborate with other store associates

Education

Viola Dewalt
La Porte, TX

Skills

  • Customer Service Skills:
    Active Listening
    Problem-solving
    Communication
    Product Knowledge (extensive)
    Conflict Resolution
    Patience
    Empathy
    Sales AcumenTechnical & Product Knowledge Skills:
    Horticulture Knowledge (plants, soil, fertilizer, pesticides)
    Tool Operation (various power and hand tools)
    Tool Maintenance & Repair (basic)
    Merchandising
    Inventory Management
    Point-of-Sale (POS) Systems
    Pricing & Labeling
    Safety Procedures (store and equipment)Organizational & Operational Skills:
    Time Management
    Multitasking
    Attention to Detail
    Organization
    Teamwork
    Physical Stamina (lifting, standing, bending)
  • Contract Writing
  • Equipment Troubleshooting
  • Preventative Maintenance
  • Damage Assessment
  • Rental Software Proficiency

Timeline

Tool Rental Associate

The Home Depot Store
01.2024 - Current

Sales Associate /Tool Rental Associate

The Home Deot
03.2023 - 12.2023

Viola Dewalt
Marylou Godin