Lulu Thao
'Ewa Beach,HI
Summary
Accomplished Contract Manager with over 10 years of experience in contract administration, negotiation, and compliance management. Expertise in drafting, reviewing, and negotiating complex contracts for a variety of industries including Federal, Commerical, Merchant processing and Construction. Skilled at managing multiple project concurrently, with strong attention to detail, problem-solving, and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contract Service Manager
Lanakila Pacific
03.2022 - Current
- Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
- Review and assess contract terms and conditions, offering recommendations to mitigate risks and ensure favorable terms for the company.
- Managed the full lifecycle of three Federal contracts, ensuring compliance with regulations, policies, and procedures.
- Improved overall contracting operations through regular performance assessments and implementation of best practices.
- Develop and maintain strong relationships with KO, COR, PAR and SPAR ensuring smooth operational flow.
Contract Manager
Marken Mechanical
09.2018 - 03.2022
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Delivered projects on time and within budget by diligently tracking milestones, managing scope changes, and addressing potential delays promptly.
- Conducted risk assessments of contract proposals and provide recommendation for improvements.
- Managed contract renewal processes, ensuring timely notification and compliance with expiration dates.
- Hired, trained and supervised team of service staff members to meet business goals.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
Risk Management Specialist
C&H Financial Services
08.2012 - 09.2018
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Managed review, acceptance or denial of new or renewal business contract after carefully reviewing all information.
- Review Service Agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
- Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for over 500 plus Merchant accounts.
- Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.
- Monitored incoming contracts and service agreements for correct pricing and information.
Education
General Studies - Liberal Arts And General Studies
San Joaquin Delta College
Stockton, CA05-2010
Skills
- Contract negotiation & Drafting
- Risk Management & Mitigation
- Legal compliance & Documentation
- Procurement Management
- Contract Lifecycle Management
- Quality Assurance
- Policy Implementation
- Detail-oriented & Analytical Thinking
- Proficient in Microsoft Office suite, Excel and Contract Management Software
- Strong communication & Presentation skills
Certification
OSHA 30
Timeline
Contract Service Manager
Lanakila Pacific
03.2022 - Current
Contract Manager
Marken Mechanical
09.2018 - 03.2022
Risk Management Specialist
C&H Financial Services
08.2012 - 09.2018
OSHA 30
General Studies - Liberal Arts And General Studies
San Joaquin Delta College
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