Versatile and multilingual professional with a proven track record in customer service and data entry, notably at BHSN and Plattsburgh Rehabilitation and Nursing Center. Excelled in advocating for clients and enhancing living conditions for special needs populations. Skilled in Netsmart my Avatar Nx and fluent in five languages, demonstrating exceptional interpersonal and technical abilities.
At the office I do provide customer services to clients. assist client in applying for PA,sect 8 and others help in the communities. advocate for client during interviews different departments in the community. Use Samsara to enter the data when uses the company vehicles.
Do annual home visit, inspection and recertification. Calculate rent change.
Provide monthly contact(F-TF) and SPR for clients. Do their NYSCRI, Fax information if required. Set up appointment. Submit the report into avatar.
At the house,I do light housekeeping and assist resident on their daily living skills including shopping for groceries. Assist on monthly meeting.
- Med comp. Do pass med to resident.
-worked halfway home with special needs and homeless populations.
-Worked with special needs (individuals recovering from severe mental illness, alcoholic and substance use disorders) and homeless populations.
-Passenger Driver of local and long-distance transport.
-excellent customer service skills
-Good application of Data entry, Excell and Microsoft word
-knowledge of Netsmart my Avatar Nx
-Fluent in English, French, Spanish, Portuguese and Lingala