Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Availability
Timeline
Generic

Lumba Kuanda-Dove

Plattsburgh

Summary

Versatile and multilingual professional with a proven track record in customer service and data entry, notably at BHSN and Plattsburgh Rehabilitation and Nursing Center. Excelled in advocating for clients and enhancing living conditions for special needs populations. Skilled in Netsmart my Avatar Nx and fluent in five languages, demonstrating exceptional interpersonal and technical abilities.

Overview

2
2
years of professional experience

Work History

Residential Floater

BHSN
03.2023 - Current

At the office I do provide customer services to clients. assist client in applying for PA,sect 8 and others help in the communities. advocate for client during interviews different departments in the community. Use Samsara to enter the data when uses the company vehicles.

Do annual home visit, inspection and recertification. Calculate rent change.

Provide monthly contact(F-TF) and SPR for clients. Do their NYSCRI, Fax information if required. Set up appointment. Submit the report into avatar.

At the house,I do light housekeeping and assist resident on their daily living skills including shopping for groceries. Assist on monthly meeting.

- Med comp. Do pass med to resident.

-worked halfway home with special needs and homeless populations.

-Worked with special needs (individuals recovering from severe mental illness, alcoholic and substance use disorders) and homeless populations.

-Passenger Driver of local and long-distance transport.


Nurse Aide

Plattsburgh Rehabilitation And Nursing Center.
02.2022 - 12.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.

Education

GED -

One Work Source
Plattsburgh, NY
06.2017

Skills

-excellent customer service skills

-Good application of Data entry, Excell and Microsoft word

-knowledge of Netsmart my Avatar Nx

-Fluent in English, French, Spanish, Portuguese and Lingala

Languages

French
Full Professional

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Residential Floater

BHSN
03.2023 - Current

Nurse Aide

Plattsburgh Rehabilitation And Nursing Center.
02.2022 - 12.2022

GED -

One Work Source
Lumba Kuanda-Dove