Luna Romanini

Contact : (+39) 02 8052198

This is one of Milan's historic luxury restaurants. Located in the heart of downtown, the clientele consist of : politicians and business people.

• Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
• Coordinated and allocated equipment, supplies and staff for events.
• Coordinated vendors, timelines and budgets for events.
• I Managed around 50 lunch and dinner meetings, and digital marketing
• Oversaw event logistics, venue scheduling and accommodations.
• Created program activities, agendas and budgets based on client requirements.
• Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.

Contact :Managers : Desiree, Britney or Shelby.

• Prepared checks accurately and processed payments promptly.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Processed payments accurately using cash registers or POS systems.
• Replenished beverages when necessary.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Answered questions about menu items, ingredients, and pricing.
• Took orders for food and drinks and delivered them to guests.
• Checked back with customers throughout meal service to ensure satisfaction.

contact : 213 2490099 , sofia.

• Ensured that all bottle service orders were filled in a timely manner.
• Processed payments for bottle service orders accurately and efficiently.
• Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
• Performed and trained on all bottle service Shows.
• Booked table and brought new clients to establishment.

Raffaele.esposito@globaltradelda.com.br

This is a worldwide company that operates in bank instruments and structured finance and construction of plans for the production of energy from alternative sources

• Delivered real-time, accurate oral translations and interpretations for clients.
• Interpreted conference calls and other workplace communications in real-time.

• Researched potential venues for events and negotiated contracts with owners.
• Developed promotional materials, such as flyers, posters, banners.
• Cultivated relationships with industry professionals to increase visibility of events.
• Monitored guest lists in order to ensure proper capacity levels were met at each event.
• Attended networking functions in order to build relationships with key players in the industry.

Address : Galleria Vittorio Emanuele ,62, 20121, Milano, MI

+39 0287211457

• Assisted customers with product selection, sizing and styling.
• Built relationships with customers to encourage repeat business.
• Upsold additional items based on customer interests and needs.
• Maintained cleanliness of store environment including floors, windows, displays.
• Provided accurate information about products, prices and services.

• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
• Trained to serve and suggest, move and converse in discrete but elegant ways.
• Greeted customers, answered questions and recommended specials to increase profits.
• Learnt how to entertain high class clientele while staying professional.
• Communicative skills, ability to make clients feel welcome.
• Fresh memory and good presence.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.