Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques.
Overview
6
6
years of professional experience
Work History
Case Manager
Swope Health Services
10.2023 - Current
Established organization by meeting required deadlines with self created schedule
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Adapted to continuous changes in software required for documentation
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Media Production Coordinator
Bread Of Life East Church
12.2023 - Current
Enhanced video production quality by streamlining editing processes and incorporating advanced techniques.
Maintained organized media libraries for easy access, contributing to faster project turnaround times.
Collaborated with team members to create visually appealing graphics for various multimedia projects.
Contributed to the successful completion of numerous projects by managing equipment inventory and maintenance schedules.
Assisted with script revisions, helping to improve narrative flow and clarity.
Provided essential support during live events by coordinating logistics and troubleshooting technical issues as needed.
Managed social media accounts for multiple productions, increasing online visibility and driving audience engagement.
Complex Supervisor
Sp Plus Corporation
10.2022 - Current
Developed verbal communication skills by directing, instructing, assisting, and greeting customers on a day to day basis
Customers consist of people from all across the globe
Learned to multi-task by ensuring gates and tickets machines functioned properly at all 12 garages
Supervise 20 plus valets
Manage company's operations daily at two hotels at once, sometimes events such as, nfl draft draft, dancing with the stars, conventions, company meetings, etc
Report every accident claim, machine malfunction, and any incidents regarding Spplus
Dress and maintain a professional appearance.
Valet and Ramp supervisor
Sp Plus Corporation
06.2021 - 08.2022
Provided customers with professional greetings and service
Retrieved customer's vehicles efficiently while being safe and meeting service expectations
Completed parking report and ticket information sheet after every shift
Greeted every customer that entered the hotel
Required to write every customer's name and vehicle information on valet ticket.
Children's Recreational Sports Referee
City of Blue Springs
10.2018 - 12.2020
Ensured the safety of 20 plus children at a time while teaching soccer, tee-ball, and basketball lessons
Coached a 3rd-4th grade boys basketball team
Led children through proper warm ups and stretching before engaging in sports related activities.
Education
Bachelor of Business Administration - Marketing emphasis
Park University
Kansas City, MO
05.2025
Skills
Professional Verbal Communication
Knowledge of variety of computer functions and software
File Organization
Multitasking Abilities
Time Management
Team building
Patient when assisting customers
Understands the importance of maintaining professionalism
Organized with schedule, work information, and work area
Timeline
Media Production Coordinator
Bread Of Life East Church
12.2023 - Current
Case Manager
Swope Health Services
10.2023 - Current
Complex Supervisor
Sp Plus Corporation
10.2022 - Current
Valet and Ramp supervisor
Sp Plus Corporation
06.2021 - 08.2022
Children's Recreational Sports Referee
City of Blue Springs
10.2018 - 12.2020
Bachelor of Business Administration - Marketing emphasis
Park University
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