Lunelle Francois
Brooklyn,NY
Summary
Parent Coordinator adept at identifying parent/student needs, advocating and planning for high-risk students and observing overall student population issues. Build strong partnering rapport with school staff, Regional/District and Central Parent Staff to address and resolve specific parent concerns. Determined to help schools be safe space for students. 10+ years of progressive human services experience to include working with individuals with autism, developmental and intellectual disabilities.
Overview
18
18
years of professional experience
Work History
Parent Coordinator
Department Of Education
Brooklyn, NY
06.2021 - Current
- Point of contact for parents and maintained open, positive and proactive communication between educators and families.
- Worked with community resources and PTA (parent teacher association) to engage youth in pro-social activities and help families access services.
- Facilitated parental workshops and classes to provide support to parents in achieving school and academic success and increase parent engagement.
- Assist school staff, Regional/District and Central Parent staff to address and resolve specific parent concerns.
- Acts as a trusted intermediary between the DOE and families, providing assistance to support families and helping to resolve conflicts.
Pharmacy Assistant/Escriber
Be Well Primary Health
Brooklyn, NY
01.2021 - Current
- Assist physician with transcribing medication.
- Resolve trouble shooting issues with medication errors.
- Provide excellent customer services and rapid professional response to telephone inquiries and provided information about order status in compliance to physician/pharmacy procedures.
Pharmacy Assistant/Oncology Technician
Lenox Hill Hospital
Brooklyn, NY
11.2015 - 05.2021
- Assist hospital staff pharmacist in the preparation and dispensation of medication to patients.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Coded data or other information.
Rehabilitation Specialist
QSAC (Quality service for Autism Community)
Brooklyn, NY
07.2014 - 11.2015
- Implemented and adhered to established treatment plans.
- Maintained all required certifications to work with individuals with Autism.
- Transported individuals in agency vehicle from residences to volunteer site location - Ensured the health, wellness and safety of each individual
Recreation Assistant
WellLife Network
Brooklyn, NY
03.2013 - 02.2015
- Performed office management task assignments including Medicaid billing and data entry.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Pharmacy Technician
Glendale Pharmacy
Brooklyn, NY
11.2011 - 03.2013
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Activity Coach
Association for Habilitation and Residential Care
Wheatly Heights, NY
11.2007 - 02.2012
- Responsible for the supervision and training of individuals who distributed meals on wheels to elderly clients in Nassau county.
- Completed a log of daily notes to give an overview of the outcome of each individual client.
- Worked with individuals with developmental and intellectual disabilities in accordance with their plan of care.
- Met the needs of the individuals receiving services in the areas of skills training, socialization, recreation, and leisure activities while utilizing community resources
Education
Pharmacy Technician
Sanford Brown Institute
Garden City, NY04.2012
High School Diploma -
St. John's Preparatory High School
Astoria, NY05.2003
Associate of Science - Social Work
Eastern Gateway Community College
Steubenville, OHSkills
- Developed workshops for parent leaders, district, and school staff
- Able to use independent judgment to resolve issues raised on behalf of students with disabilities
- Able to work collaboratively and cross-functionally
- Attentive to detail, extremely well-organized, able to work under pressure, and meet frequent and changing deadlines
- Proficient in Microsoft Office
Timeline
Parent Coordinator
Department Of Education
06.2021 - Current
Pharmacy Assistant/Escriber
Be Well Primary Health
01.2021 - Current
Pharmacy Assistant/Oncology Technician
Lenox Hill Hospital
11.2015 - 05.2021
Rehabilitation Specialist
QSAC (Quality service for Autism Community)
07.2014 - 11.2015
Recreation Assistant
WellLife Network
03.2013 - 02.2015
Pharmacy Technician
Glendale Pharmacy
11.2011 - 03.2013
Activity Coach
Association for Habilitation and Residential Care
11.2007 - 02.2012
Pharmacy Technician
Sanford Brown Institute
High School Diploma -
St. John's Preparatory High School
Associate of Science - Social Work
Eastern Gateway Community College