LUNYAI SMITH
BLOOMINGDALE,UNITED STATES
Summary
Associate Chief Nurse of Primary Care with over 23 years of extensive expertise in nursing leadership, quality and project management. Demonstrates a strong ability to enhance healthcare accessibility and operational efficiency through innovative policy updates and staff training programs. Passionate about fostering collaborative decision-making and advancing patient care standards, with a proven track record of boosting staff engagement and career growth opportunities.
Overview
11
11
years of professional experience
Work History
ASSOCIATE CHIEF NURSE-PRIMARY CARE
Captain James A. Lovell Federal Healthcare Center (FHCC)
North Chicago, United States
12.2021 - Current
- Improved all quality metrics for the entire primary department by developing metric task force teams.
- Implemented a nation wide initiative to start care coordination for complex patients by starting a care coordination integrated case management.
- Leads successful Cerner Go-live, improving system integration
- Spearheaded standardisation of RN and LPN roles, fostering a more efficient primary care environment
- Expanded Evanston CBOC, enhancing healthcare accessibility
- Boosted AES scores and participation by 40%
- Implemented staff training programmes on fact-finding and investigations, elevating team competence
- Cultivated increased staff involvement across primary care, fostering a more engaged workforce
- Enhanced committee participation, promoting collaborative decision-making
- Developed comprehensive training initiatives, empowering staff with new skills
- Transferred all orientation, employee files and training from paper to online through share point software
- Streamlined nurse manager orientation across the organization
NURSE MANAGER-TELEMETRY
Jesse Brown VA Medical Center
Chicago, United States
09.2017 - 12.2021
- Expanded telemetry unit to 30 beds, boosting patient outcomes and care quality
- Managed COVID unit, achieving lowest absenteeism and improved patient care
- Implemented fall prevention strategies, reducing incidents and enhancing safety
- Led HR functions for efficient operations, awarded Nurse Manager of the Year
- Enhanced interdisciplinary collaboration, improving care quality and team efficiency
- Broadened admission criteria, improving complex patient care capabilities and positioning the unit as a leader in comprehensive healthcare delivery
- Resolved conflicts between staff members in an efficient manner.
- Participated in strategic planning initiatives designed to improve overall operations.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Collaborated with other departments to ensure quality patient outcomes.
- Monitored quality assurance activities for compliance with standards of care.
- Assisted with budgeting process by forecasting staffing needs and supplies.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
LEAD NURSE-ENT CLINIC
Jesse Brown VA Medical Center
Chicago, United States
10.2014 - 09.2017
- Expanded ENT clinic, improving patient flow and care quality
- Initiated cochlear implant and vocal cord repair programs
- Launched oral cancer screenings, enhancing early detection
- Coordinated cancer care, improving specialist communication
- Mentored staff, fostering a collaborative team environment
- Orchestrated seamless care coordination for cancer patients, fostering effective communication among specialists and optimising treatment plans
- Mentored new staff and residents as a preceptor, cultivating a skilled team environment and enhancing overall ENT clinic performance
- Pioneered service expansion strategies, transforming the ENT clinic into a comprehensive care centre with markedly increased capacity and patient satisfaction
Education
MASTERS OF SCIENCE - NURSING LEADERSHIP
Benedictine University
Lisle, ILBACHELOR OF SCIENCE - NURSING
North Park University
Chicago, ILSkills
- Adaptability
- Transformative
- Performance evaluation
- Care coordination
- Problem-solving abilities
- Electronic health records
- Quality improvement
- Data driven
- Regulatory compliance
- Strategic Planner
- Multi-Tasker
- Management
- Leadership
- Critical Thinker
- Project Manager
Timeline
ASSOCIATE CHIEF NURSE-PRIMARY CARE
Captain James A. Lovell Federal Healthcare Center (FHCC)
12.2021 - Current
NURSE MANAGER-TELEMETRY
Jesse Brown VA Medical Center
09.2017 - 12.2021
LEAD NURSE-ENT CLINIC
Jesse Brown VA Medical Center
10.2014 - 09.2017
MASTERS OF SCIENCE - NURSING LEADERSHIP
Benedictine University
BACHELOR OF SCIENCE - NURSING
North Park University