Lupe Guillen
North Miami Beach
Summary
Dynamic and results-driven professional with extensive experience in housekeeping and childcare. At Elsa Gluckberg, I improved guest satisfaction scores by 25% through effective schedule management and eco-friendly practices. Skilled in relationship building and activity planning, I foster positive environments that promote well-being and development.
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Housekeeper
Elsa Vazquez
Miami
03.2023 - Current
- Led team of 5 to achieve 98% satisfaction rate
- Reduced supply costs by 10% annually
- Enhanced safety protocols across facilities
- Maintained cleanliness and organization of residential spaces to ensure a welcoming environment.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Contributed to team efforts by sharing best practices for maintaining cleanliness standards consistently.
- Communicated with clients to understand specific cleaning preferences and requirements clearly.
Housekeeper
Elsa Gluckberg
Miami, FL
01.2024 - 07.2024
- Managed cleaning schedules, reducing costs by 15%
- Improved guest satisfaction scores by 25%
- Implemented eco-friendly cleaning practices
- Developed and enforced cleaning schedules to maintain optimal cleanliness across facilities.
- Implemented inventory management systems for cleaning supplies, reducing waste and optimizing resources.
- Conducted regular inspections of guest rooms and common areas, identifying maintenance needs promptly.
- Maintained cleanliness and organization of residential spaces to ensure a welcoming environment.
- Communicated with clients to understand specific cleaning preferences and requirements clearly.
- Developed knowledge of safe cleaning products and practices for various surfaces and materials.
- Contributed to team efforts by sharing best practices for maintaining cleanliness standards consistently.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Private Nanny
Mr. Rod Strickland
Miami, FL
09.2001 - 09.2004
- Prepared nutritious meals tailored to children's dietary needs, promoting healthy eating habits.
- Maintained a safe and nurturing environment while supervising outdoor play and activities.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Mentored junior caregivers, providing guidance on best practices for childcare and development techniques.
- Played games, worked on puzzles, and read books to young children.
- Regularly traveled with family to help with vacation activities and childcare.
Private Nanny
Mrs Ingrid Fallaque
Connecticut
07.1997 - 07.2001
- Developed engaging educational activities to promote cognitive and social development in children.
- Coordinated daily schedules, ensuring timely completion of tasks and adherence to routines.
- Implemented effective behavior management strategies to foster positive interactions and discipline.
- Communicated regularly with parents regarding children's progress, addressing concerns effectively.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Colegio Nacional De Surquillo
Peru 06-1986
Skills
- Infant care experience
- Schedule management
- Toddler care experience
- Relationship building
- Activity planning
- Positive reinforcement
- Emotional support
- Social skill development
Certification
- Certified Hospitality Housekeeper - International Cleaning Association
- Professional Eco-friendly Cleaner - Green Cleaning Institute
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Elsa Gluckberg
01.2024 - 07.2024
Housekeeper
Elsa Vazquez
03.2023 - Current
Private Nanny
Mr. Rod Strickland
09.2001 - 09.2004
Private Nanny
Mrs Ingrid Fallaque
07.1997 - 07.2001
High School Diploma -
Colegio Nacional De Surquillo