Lupe Robles
Order Processor
Covina,California
Summary
Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift. Skill to set up a decoration and clean up for an event. Team member support Time management skills Planning skills Quick problem solving Organization skills Multi-tasking Self-motivated Ability to work under pressure
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Order Processor
Dream Studio
San Dimas, CA
08.2022 - Current
- Received and followed pick sheets to gather merchandise for customer orders.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Communicated with customers to address order inquiries, changes and cancellations.
- Updated company tracking system with latest information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- FBA knowledgeable.
Event Decorator
Heaven on Earth PincniKs
Covina, California
03.2020 - Current
- Selected finishes, products and colors based on trends and client preferences.
- Enhanced picnics with finishing touches to bring larger elements together in one cohesive look.
- Handled schedules, time logs and bookkeeping for each assignment.
- Set up a display in different locations making a beautiful and warm environment for each client
- Coordinated colors and themes according to the client taste.
1820 Argentinean Restaurant
Pasadena, California
12.2016 - 03.2020
- Delivered food and beverages promptly to customers.
- Explained details for new menu items and daily specials..
- Followed safety, sanitization and food handling guidelines.
- Trained new servers in company policies, guest service standards and best practices.
- Memorized menu additions, changes and limited offerings.
- Kept food service and preparation areas clean and neat.
- Communicated professionally with customers, colleagues and supervisors.
- Supported bussers with table-cleaning during high-volume shifts.
Education
courses of action -
09.2012 - 03.2016
Front Desk Receptionist, & Barnes | Covina, California
Delivered reliable customer service to guests upon arrival.
Notified staff of arrivals and upcoming meeting times, maintaining appointment schedules.
Maintained concise conference room calendar and prepped designated meeting areas.
Scheduled courier pick-ups and overnight deliveries.
Evaluated multiple, quickly to find ideal solution.
Kept front of house clean and - undefined
orderly.
Served as first point of contact for new visitors.
Preparatoria Villanueva
Skills
Multitasking
undefinedCertification
Microblading
Timeline
Microblading
11-2022
Order Processor - Dream Studio
08.2022 - Current
Event Decorator - Heaven on Earth PincniKs
03.2020 - Current
- 1820 Argentinean Restaurant
12.2016 - 03.2020
Adams - courses of action,
09.2012 - 03.2016
- Kept front of house clean and,
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