Lupe Zwicke
Woodway,TX
Summary
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Security Supervisor
Signal 88 Security
Waco, TX
07.2023 - Current
- Did security patrols for client of Jeff Hunter property. I had to take pictures of different areas of the property every 20 minutes and send to the client as well as the company. I had to do this for 12 hours per shift.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Managed security policies and procedures to promote safety and security of personnel and assets.
Security Field Supervisor
Allied Universal Security Services
Austin, TX
01.2010 - 05.2023
- Optimized deployment of personnel by analyzing staffing needs and adjusting schedules accordingly.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Reduced security incidents by proactively addressing potential risks and implementing preventative measures.
- Developed emergency response plans for various situations, preparing the team for quick action when needed.
- Trained security workers on site-specified procedures.
- Improved overall security by conducting regular site assessments and implementing necessary protocols.
- Enhanced team efficiency through comprehensive training programs and performance evaluations.
- Developed and implemented strategies to prevent and respond to security incidents.
- Recorded daily security occurrences in site assignment log.
- Managed a team of security officers, ensuring adherence to company policies and procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
Sales Associate
Lowe's
Waco, Tx
02.2010 - 03.2015
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to build rapport and loyalty.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Production Worker
M&M Mars
Waco, TX
02.2002 - 01.2010
- Inspected products and machines to maintain quality and efficiency.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Resolved issues quickly to maintain productivity goals.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Operated machines proficiently and in compliance to safety standards.
Security Supervisor
Hawk/Pinkerton Security
Waco, TX
06.1996 - 12.2005
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Firefighter
Raytheon Systems Company
Waco, TX
06.1990 - 02.2002
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Assisted with regular maintenance of firefighting equipment.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Education
High School Diploma -
Thomas Edison High School
San Antonio, TX05.1971
Skills
- Site Visits
- Staff Management
- Security officer development
- Special Event Security
- Implementing security programs
- Employee performance evaluation
- AED Training
- Equipment Inspection
- Safety and security regulations
Certification
- Licensed Level 2 & 3
- Elite Officer Training
- Baton Training
- Handcuff Training
Timeline
Security Supervisor
Signal 88 Security
07.2023 - Current
Sales Associate
Lowe's
02.2010 - 03.2015
Security Field Supervisor
Allied Universal Security Services
01.2010 - 05.2023
Production Worker
M&M Mars
02.2002 - 01.2010
Security Supervisor
Hawk/Pinkerton Security
06.1996 - 12.2005
Firefighter
Raytheon Systems Company
06.1990 - 02.2002
High School Diploma -
Thomas Edison High School
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