Summary
Overview
Work History
Education
Skills
Timeline
background-images

Lupita Martinez

Pasco,WA

Summary

Dynamic professional with a proven track record at Ulta, excelling in customer service and sales. Leveraged bilingual skills to enhance client interactions and drive sales growth. Demonstrated teamwork and problem-solving abilities, achieving daily sales goals. Adept at cash handling and product sales, consistently exceeding expectations and contributing to a positive work environment.

Overview

9
9
years of professional experience

Work History

Sales Associate/ Prestige Beauty Advisor

Ulta
01.2024 - Current
  • Assisted customers with product selection and provided exceptional service.
  • Maintained knowledge of current sales promotions and store inventory.
  • Operated point-of-sale systems for transactions and returns efficiently.
  • Collaborated with team members to achieve daily sales goals.
  • Handled customer inquiries and resolved issues promptly.

On-Site Services Specialist

Elwood Staffing/ Syngenta
09.2023 - 12.2024
  • Coordinated on-site services to ensure seamless operations and client satisfaction.
  • Provided training support for new team members, fostering a collaborative work environment.
  • Monitored service delivery metrics, ensuring adherence to quality standards and best practices.
  • Executed daily operational tasks with attention to detail, maintaining high levels of accuracy and consistency.
  • Ensured compliance with industry regulations and company guidelines by conducting thorough inspections at each job site before commencing work tasks.

Window Technician

Lindsey Windows
04.2023 - 08.2024
  • Collaborated with team members to enhance installation processes and increase efficiency on-site.
  • Trained new technicians on window installation techniques and safety protocols, promoting a culture of safety.
  • Developed solutions for complex window configurations, improving customer satisfaction through tailored services.
  • Maintained inventory of materials and tools, streamlining operations for timely project completion.
  • Developed strong relationships with customers by consistently providing exceptional service during consultations, installations, repairs, and followups.
  • Maintained a clean and organized workspace, minimizing potential hazards and promoting safe working conditions.

Table Game Dealer

Jokers Casino
05.2016 - 12.2019
  • Dealt various table games, ensuring adherence to established rules and regulations.
  • Managed player interactions, promoting a positive gaming experience and maintaining customer satisfaction.
  • Provided support during high-traffic periods, adapting quickly to changing demands and maintaining service levels.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Learned and followed company procedures to maintain consistency and standards.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Contributed to development of promotional strategies that increased player engagement and retention.

Education

High School Diploma -

Connell High School
Connell, WA
06.2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Bilingual fluent in Spanish and English
  • Listening skills
  • Cash handling accuracy
  • Sales expertise
  • Product sales

Timeline

Sales Associate/ Prestige Beauty Advisor

Ulta
01.2024 - Current

On-Site Services Specialist

Elwood Staffing/ Syngenta
09.2023 - 12.2024

Window Technician

Lindsey Windows
04.2023 - 08.2024

Table Game Dealer

Jokers Casino
05.2016 - 12.2019

High School Diploma -

Connell High School

Similar Profiles

CREATE PROFILE
Lupita Martinez