Lupita Rios
Pico Rivera,CA
Summary
Driven and dedicated individual seeking to advance at MISA Imports by obtaining the position of Western Regional Manager. Looking for an opportunity to implement the knowledge I’ve gained over the past three years as Senior Distribution Coordinator to help the company continue to grow. Strong organizational skills with a proven ability to meet deadlines and deliver exceptional results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Distribution Coordinator
MISA California, Inc.
Commerce, CA
11.2021 - Current
- Responsible for monitoring inventory to avoid shortages and overstock situations with distributors across multiple warehouses.
- Processed customer orders promptly while ensuring accuracy.
- Coordinate, consolidate, and monitor stateside shipments, ensuring timely delivery.
- Resolved any discrepancies or delays in the delivery process as needed.
- Daily communication with distributors regarding shipments, new item information, pricing, launch dates, and purchase orders.
- Analyzed customer demand patterns to forecast future shipping needs.
- Work with Procurement team to secure reliable inventory supply.
- Partnered with Accounting to ensure seamless invoicing of sales orders and effective handling of credits.
- Coordinate with Compliance to maintain adherence to applicable laws.
- Serve as the primary contact for customer relations, ensuring consistent and effective communication with buyers and their teams on aging inventory, new projects, and new offer follow-ups.
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
- Successfully work with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Accounts Receivable Representative
Cintas Corporation
Pico Rivera, CA
09.2017 - 10.2021
- Secured payments on overdue and active invoices.
- Processed over-the-phone credit card payments
- Identified delinquent accounts requiring collection action.
- Processed pre-collection notices; contacted the debtor by telephone, reducing high-risk accounts from entering collections.
- Coordinated with sales and customer service departments to resolve billing issues.
- Provided detailed reports and analyses to management regarding receivables status.
- Prepared aging reports to identify past due accounts.
- Issued monthly statements to clients and followed up on outstanding payments.
- Maintained detailed records of all accounts receivable transactions.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
Bachelor of Science - Criminal Justice
California State University
Los Angeles06.2012
Skills
- Inventory management
- Dependable
- Responsible
- Reliable
- Welcoming attitude
- Empathy
- Team leader
- Colleague training
- Adaptable to change
- Goal-oriented
- Clear communication skills
- Organizational skills
Certification
- WSET Level 1, Napa Valley Wine Academy, 07/11/23
- WSET Level 2, Napa Valley Wine Academy, 10/14/24
Accomplishments
- Employee of the Year, MISA Imports, 12/09/23
Languages
Spanish
Native/ Bilingual
Timeline
Senior Distribution Coordinator
MISA California, Inc.
11.2021 - Current
Accounts Receivable Representative
Cintas Corporation
09.2017 - 10.2021
Bachelor of Science - Criminal Justice
California State University
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