Luraina Hill
Sunrise
Summary
General Manager with a proven track record of driving business growth and enhancing team collaboration. Expertise in strategic planning, client relations, and operational management has consistently delivered measurable results.
Overview
12
12
years of professional experience
Work History
General Manager
PRADA
Miami, FL
10.2022 - Current
- Created strategies to achieve consistent year-over-year business growth at the Prada Sawgrass location for the first 2 and a half years before moving to the Bal Harbour flagship location to reinvigorate the store and team. This lead to an overall growth from 19M to 24.5M at Sawgrass and #2 store ranking in the center as well as reduced the loss at Bal Harbour with a 30% reduction overall within the first year.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Drove the successful execution of numerous events at both Sawgrass and Bal Harbour locations.
- Enhanced team collaboration through regular touchbases as well as roundtable discussions with leadership.
- Collaborated with merchant team to execute promotional strategies aligned with brand standards at Sawgrass as well as proper product assortment for both locations.
General Manager
FENDI
Sunrise, FL
12.2020 - 10.2022
- Opened the Fendi location in Sawgrass that resulted in a six month lease becoming a permanent location that was #2 volume in the US in 2021 and #1 volume in 2022.
- Created a clienteling culture in which nearly 40% of the business was developed through outreach and events.
- Fostered growth for my team that led to three team members being promoted to other stores and roles where their success continued.
- Drove change through collaboration and implementation of new ideas.
District Manager
STUART WEITZMAN
Southeast, US
10.2013 - 05.2020
- Oversaw 14 locations, ensuring high-quality standards of client service and operational standards.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, and training, to ensure smooth transitions for 2 new locations.
- Conducted regular store visits to ensure overall success of teams and store in both the full price and outlet division.
- Developed and implemented actions during covid in partnerships with with VP of sales to increase conversion for those shopping online to reduce loss during store closure period.
- Co-wrote onboarding manual that was implemented for all new hire onboarding across all store roles upon reopening post covid.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Inventory control
- Client relations
- Employee development
Timeline
General Manager
PRADA
10.2022 - Current
General Manager
FENDI
12.2020 - 10.2022
District Manager
STUART WEITZMAN
10.2013 - 05.2020