Luther Angwin
Birmingham
Summary
Dynamic Transport Technician with proven expertise at Mack Mortuary Transport, specializing in transportation planning and load securing. Enhanced service reliability through optimized routes, improving efficiency by 20%. Adept at providing emotional support to families while ensuring compliance with transport regulations. Committed to maintaining safety and high standards in all operations.
Transport professional with proven track record in logistics and transportation management. Known for ensuring safe and timely delivery of goods, while maintaining high standards of operational efficiency. Focused on team collaboration and adaptable to changing needs, with skills in route planning and vehicle maintenance.
Experienced with coordinating logistics and ensuring timely deliveries in transport operations. Utilizes expertise in route planning and vehicle maintenance to enhance operational efficiency. Strong understanding of safety protocols and effective team collaboration.
Transport professional with experience ensuring efficient logistics and timely deliveries. Skilled in equipment maintenance, route planning, and safety compliance. Strong focus on team collaboration and achieving results under changing conditions. Reliable and adaptable with keen eye for detail and problem-solving abilities.
Caring and helpful Job Title with compassionate approach to providing patient transportation needs. Highly dependable candidate meets deadlines and is highly organized.
Overview
40
40
years of professional experience
Work History
Transport Tech
Mack Mortuary Transport
Birmingham, AL
10.2022 - Current
- Trained drivers in safe driving practices, reducing accidents and insurance claims.
- Resolved issues related to shipping discrepancies or damaged goods, maintaining client satisfaction throughout the process.
- Developed strong relationships with clients, fostering trust and loyalty to the company''s services.
- Managed inventory tracking to maintain accurate records of transported goods.
- Conducted thorough pre-trip inspections, minimizing unexpected breakdowns during transports.
- Improved customer satisfaction with timely deliveries and effective communication.
- Collaborated with dispatch team for seamless coordination of transport schedules and load assignments.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Responded to emergency situations to help with lifting and transporting patients.
- Collaborated with other medical staff to achieve high level of patient safety and care.
Security Officer
Salvation Army Shelter
Huntsville, AL
07.2022 - 10.2022
- Monitored facility access to ensure safety and security for residents and staff.
- Conducted regular patrols to identify potential hazards and maintain a secure environment.
- Assisted in emergency response procedures, coordinating with local authorities when necessary.
- Documented incidents and maintained accurate reports for management review.
- Provided support during conflict resolution, promoting a peaceful atmosphere among residents.
- Implemented community engagement initiatives, fostering positive relationships between residents and staff.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
Transport Tech
Mack Mortuary Transport
Huntsville, AL
02.2021 - 06.2022
- Operated transport vehicles to ensure timely and secure delivery of remains.
- Assisted in loading and unloading of deceased individuals, ensuring proper handling protocols were followed.
- Maintained equipment cleanliness and functionality, adhering to safety regulations at all times.
- Communicated with families and funeral homes regarding transport schedules and requirements.
- Documented transportation logs accurately to maintain compliance with legal standards.
- Collaborated with team members to improve workflow efficiency during high-demand periods.
- Trained new staff on safety procedures and best practices for transport operations.
- Implemented process improvements that enhanced service reliability and punctuality in transports.
- Assisted in loading/unloading cargo when necessary, ensuring proper handling of fragile items or hazardous materials.
- . Actively participated in ongoing training programs to stay current on safety regulations and industry best practices.
- Increased transport efficiency by optimizing routes and scheduling.
- Ensured safety compliance by conducting regular vehicle inspections and addressing issues promptly.
- Implemented GPS tracking systems for improved fleet management and route planning.
- Responded quickly to changing weather conditions or traffic patterns, ensuring on-time deliveries despite unforeseen circumstances.
- . Collaborated closely with warehouse staff to ensure efficient organization of shipments before departure.
Maintenance Technician
Hampton Inn
Guntersville, AL
05.2018 - 03.2020
- Conducted routine inspections of facilities to identify maintenance needs and ensure operational efficiency.
- Performed repairs on HVAC systems, plumbing, and electrical fixtures to maintain guest comfort.
- Responded promptly to maintenance requests from staff and guests, resolving issues effectively.
- Assisted in maintaining inventory of tools and supplies, ensuring availability for maintenance tasks.
- Collaborated with team members to execute preventive maintenance schedules, reducing downtime.
- Implemented improvements in repair processes, enhancing overall service quality for guests.
- Led initiatives for energy efficiency upgrades within hotel facilities, contributing to sustainability goals.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
Funeral Director
Self Employed Web
Birmingham, AL
05.2005 - 03.2016
- Coordinated funeral services, ensuring adherence to client specifications and legal requirements.
- Managed arrangement conferences with families, providing compassionate support during difficult times.
- Handled logistics for transportation of remains, optimizing routes for timely arrivals.
- Collaborated with local cemeteries to facilitate burial or cremation processes efficiently.
- Developed and maintained client relationships, enhancing service satisfaction and loyalty.
- Supervised preparation and presentation of remains, ensuring compliance with industry standards.
- Trained junior staff on best practices in customer service and operational procedures.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Streamlined operations with effective communication between staff, clients, and vendors.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Performed embalming procedures and updated case study reports.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
- Drafted and published Number obituaries per week on behalf of families served.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Organized staff schedules to ensure adequate coverage during peak hours or high-volume periods.
- Secured and filed burial permits and made funeral arrangements.
- Coordinated transportation logistics for timely arrival of deceased to final resting place.
- Communicated with insurance companies to secure death benefits for payment of services.
- Negotiated contracts with vendors to secure competitive pricing on funeral products and services.
- Oversaw maintenance and aesthetic appeal of funeral home facilities and vehicles, ensuring respectful and welcoming environment.
- Guided families through planning process, offering emotional support and expert advice to ease their burden.
- Improved community relations with engaging public outreach programs.
- Managed financial operations, including budgeting and billing, to keep funeral home financially healthy.
- Conducted pre-planning consultations, assisting individuals in making informed decisions about their own or loved one's final arrangements.
- Advocated for needs and wishes of bereaved families, ensuring their voices were heard and respected throughout planning process.
- Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
- Orchestrated memorable and personalized memorial services, honoring lives of deceased.
- Developed and implemented staff training programs, elevating level of service and expertise in funeral planning and bereavement support.
Funeral Director
Angwin Mortuary
Birmingham, AL
06.1988 - 05.2005
- Implemented cost-effective solutions in service delivery while maintaining quality standards.
- Enhanced workplace safety by implementing strict procedures and regular staff training sessions.
- Continuously updated industry knowledge by attending professional workshops, conferences, and seminars.
- Streamlined operational processes, leading to more efficient and cost-effective service delivery.
- Maintained meticulous records in compliance with state regulations, ensuring legal and ethical standards were met.
- Enhanced funeral home's online presence, updating website and social media platforms to better connect with community.
- Coordinated with multiple vendors to ensure seamless execution of funeral arrangements for diverse ceremonies.
- Implemented innovative marketing strategies to broaden service awareness in community.
- Built strong relationships with local clergy, cemeteries, and other funeral service providers, facilitating smooth coordination of services.
- Fostered supportive environment, enhancing team morale and productivity.
- Customized funeral services to reflect unique lives of deceased, ensuring their legacy was honored and remembered.
- Ensured dignified care of deceased, maintaining highest standards of ethical practices.
- Negotiated with suppliers to secure better pricing for high-quality materials and services, reducing overall costs.
- Enhanced family satisfaction by providing compassionate and tailored funeral services.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Completed death certificates, burial permits and other legal documents for families.
- Helped families select funeral and burial details from range of available options.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Improved appearance of remains with use of cosmetics.
- Assisted clients with pre-arranging funeral services.
- Managed timing of floral deliveries for multiple services per day.
- Embalmed human remains to slow decomposition.
- Coordinated funeral services, ensuring adherence to client specifications and legal requirements.
- Managed arrangement conferences with families, providing compassionate support during difficult times.
- Handled logistics for transportation of remains, optimizing routes for timely arrivals.
- Collaborated with local cemeteries to facilitate burial or cremation processes efficiently.
- Developed and maintained client relationships, enhancing service satisfaction and loyalty.
- Supervised preparation and presentation of remains, ensuring compliance with industry standards.
- Trained junior staff on best practices in customer service and operational procedures.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Streamlined operations with effective communication between staff, clients, and vendors.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Performed embalming procedures and updated case study reports.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
- Drafted and published Number obituaries per week on behalf of families served.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Organized staff schedules to ensure adequate coverage during peak hours or high-volume periods.
- Secured and filed burial permits and made funeral arrangements.
- Coordinated transportation logistics for timely arrival of deceased to final resting place.
- Communicated with insurance companies to secure death benefits for payment of services.
- Negotiated contracts with vendors to secure competitive pricing on funeral products and services.
- Oversaw maintenance and aesthetic appeal of funeral home facilities and vehicles, ensuring respectful and welcoming environment.
- Guided families through planning process, offering emotional support and expert advice to ease their burden.
- Improved community relations with engaging public outreach programs.
- Managed financial operations, including budgeting and billing, to keep funeral home financially healthy.
- Conducted pre-planning consultations, assisting individuals in making informed decisions about their own or loved one's final arrangements.
- Advocated for needs and wishes of bereaved families, ensuring their voices were heard and respected throughout planning process.
- Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
- Orchestrated memorable and personalized memorial services, honoring lives of deceased.
- Developed and implemented staff training programs, elevating level of service and expertise in funeral planning and bereavement support.
Transport Tech
Brookwood Hospital
Birmingham, AL
01.1988 - 09.1991
- Secured loads properly using straps, chains, or other appropriate equipment for safe transportation without incidents.
- Streamlined transportation processes, resulting in reduced costs and increased productivity.
- Utilized advanced knowledge of local roads for efficient route planning in unfamiliar areas.
- Reduced fuel consumption through proper vehicle maintenance and monitoring driver behavior.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
- Helped other staff with patient transfers by moving patients between departments.
- Provided physical support to patients through diverse types of mobility assistance.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Supported medical staff during patient examinations in accordance with company policy.
- Aided patients with wound and pressure sore care, alleviating pain and stress.
Subway Artist
SUBWAY®Restaurants
05.1986 - 09.1987
- Operated transport vehicles to ensure timely and secure delivery of remains.
- Assisted in loading and unloading of deceased individuals, ensuring proper handling protocols were followed.
- Maintained equipment cleanliness and functionality, adhering to safety regulations at all times.
- Communicated with families and funeral homes regarding transport schedules and requirements.
- Documented transportation logs accurately to maintain compliance with legal standards.
- Collaborated with team members to improve workflow efficiency during high-demand periods.
- Trained new staff on safety procedures and best practices for transport operations.
- Implemented process improvements that enhanced service reliability and punctuality in transports.
- Assisted in loading/unloading cargo when necessary, ensuring proper handling of fragile items or hazardous materials.
- . Actively participated in ongoing training programs to stay current on safety regulations and industry best practices.
- Increased transport efficiency by optimizing routes and scheduling.
- Ensured safety compliance by conducting regular vehicle inspections and addressing issues promptly.
- Implemented GPS tracking systems for improved fleet management and route planning.
- Responded quickly to changing weather conditions or traffic patterns, ensuring on-time deliveries despite unforeseen circumstances.
- . Collaborated closely with warehouse staff to ensure efficient organization of shipments before departure.
Education
High School Diploma -
Shade's Valley
Birmingham, AL06-1991
Skills
- Warehouse operations
- Transportation planning
- Vehicle inspection
- GPS navigation
- Load securing
- Route optimization
- Transport regulations
- Customer service
- Equipment moving
- Patient safety
- Transportation
- Medical documentation
- Emotional support
- Patient transport
Accomplishments
License funeral director
Volunteer fire fighter year 2000 -2005
Timeline
Transport Tech
Mack Mortuary Transport
10.2022 - Current
Security Officer
Salvation Army Shelter
07.2022 - 10.2022
Transport Tech
Mack Mortuary Transport
02.2021 - 06.2022
Maintenance Technician
Hampton Inn
05.2018 - 03.2020
Funeral Director
Self Employed Web
05.2005 - 03.2016
Funeral Director
Angwin Mortuary
06.1988 - 05.2005
Transport Tech
Brookwood Hospital
01.1988 - 09.1991
Subway Artist
SUBWAY®Restaurants
05.1986 - 09.1987
High School Diploma -
Shade's Valley