Luther Redus
Minneapolis,MN
Summary
Proven Route Delivery Driver and Educational Assistant with a track record of enhancing customer satisfaction and streamlining delivery processes at Accessories Of Iowa/Minnesota. Expert in safe driving practices and vehicle maintenance, coupled with exceptional motivational techniques, leading to an increase in positive customer feedback. Skilled in both logistical efficiency and providing behavioral support, demonstrating a versatile skill set critical for dynamic environments.
Overview
9
9
years of professional experience
Work History
Route Delivery Driver
Accessories Of Iowa/Minnesota
11.2022 - 01.2024
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Completed daily pre- and post-trip vehicle inspections.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Developed strong customer base through efficient and reliable service.
- Communicated regularly with dispatcher for delivery route details and changes.
Route Delivery Driver
Dash Express
05.2022 - 09.2022
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Received, counted and inspected inventory for delivery.
- Completed daily pre- and post-trip vehicle inspections.
- Immediately addressed problems with customers to promote speedy resolution.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Maintained records of sales and customer information to support accuracy.
Educational Assistant
District 287
03.2015 - 06.2017
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Education
Associate of Applied Science - Business Administration
National American University
Brooklyn Center, MN06.2015
Skills
- Safe Driving Practices
- Payment Collection
- Vehicle Maintenance
- Professional Appearance
- Customer Service
- Accurate record keeping
- Local routes understanding
- Truck maintenance experience
- Group and individual instruction
- Family Communication
- Motivational Techniques
- Behavioral support
Photography/Videography
I've been a professional photographer and videographer for over 10 years. I've worked with Lieutenant Governor Bobby Jo Champion and General Keith Ellison as well as the Minnesota Timberwolves DJ, Mad Mardigan.
Timeline
Route Delivery Driver
Accessories Of Iowa/Minnesota
11.2022 - 01.2024
Route Delivery Driver
Dash Express
05.2022 - 09.2022
Educational Assistant
District 287
03.2015 - 06.2017
Associate of Applied Science - Business Administration
National American University
Similar Profiles
Emma DootEmma Doot
Accounts Payable at Ditch Witch of Minnesota & IowaAccounts Payable at Ditch Witch of Minnesota & Iowa
Kellsey GrangeKellsey Grange
Crew Member at Minnesota and Iowa Conservation CorpsCrew Member at Minnesota and Iowa Conservation Corps
Jaiden AckersonJaiden Ackerson
Student Success Coach (FT AmeriCorps Member) at Iowa And Minnesota Campus CompactStudent Success Coach (FT AmeriCorps Member) at Iowa And Minnesota Campus Compact
Asiya AbdulahiAsiya Abdulahi
Autism Behavioral Therapist at Twincities TherapyAutism Behavioral Therapist at Twincities Therapy
Muhammad ImamMuhammad Imam
Senior Blockchain Engineer at Polygon LabSenior Blockchain Engineer at Polygon Lab