Summary
Overview
Work History
Education
Skills
Locations
Timeline
Lutrece Granderson

Lutrece Granderson

Sacramento,CA

Summary

Thirty years experience in government compliance and regulatory. I have strong knowledge in governmental licensing and the criminal justice fields. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Associate Governmental Program Analyst accomplished in developing criminal background intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position to help a team achieve company goals.

Overview

30
30
years of professional experience

Work History

Analyst/Staff Services Manager

Department Of Social Services
01.2006 - 12.2022
  • Organized Team meetings for 18 staff every month and coordinated availability of conference rooms for participants
  • Developed internal requirements which complied with standards to minimize regulatory risks and liability across program
  • Assessed personnel performances and implemented incentives and team-building events to boost morale
  • Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
  • Supervised and guided new employees, and responded quickly to questions, which improved understanding of job responsibilities
  • Enhanced collaboration between team members by preparing meeting materials to effectively communicate changes
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Resolved criminal background check issues
  • Utilized proficient decision making skills according to guidelines.
  • Processed high volume caseload
  • Handled 30 calls per day to address customer inquiries and concerns
  • Utilized excellent writing skills for legal and management review
  • Interacted with customers professionally by phone or email to provide support.

Program Technician III

Department Of Justice
06.1993 - 01.2006
  • Interacted with internal agency colleagues and external partners to more efficiently deliver program services
  • Explained program regulations and procedures to law enforcement program users to enable better services utilization
  • Stayed up-to-date on California laws and licensing requirements to complete accurate and efficient reviews
  • Created documents with applicant information and verified all data against Automated Criminal History database information
  • Resolved Law Enforcement problems, improved operations and provided exceptional client support
  • Worked with customers to understand needs and provide administrative service
  • Compared fingerprint hard card submissions
  • Utilized various criminal history databases containing confidential information

Education

Some College - Criminal Justice

Sacramento City College
01.1985

High School Diploma -

Hiram W. Johnson High School
06.1984

Skills

  • Staff motivator
  • Staff leadership and direction
  • Customer Service
  • Data Entry
  • Regulatory Compliance
  • Statistic analysis
  • Professional Communication
  • Case Management
  • Microsoft Outlook
  • Quality Assurance
  • Databases
  • Writing Skills
  • Computer Networking
  • Supervising Experience
  • Customer service
  • Data entry

Locations

  • Sacramento, Sacramento, CA, 95828

Timeline

Analyst/Staff Services Manager - Department Of Social Services
01.2006 - 12.2022
Program Technician III - Department Of Justice
06.1993 - 01.2006
Sacramento City College - Some College, Criminal Justice
Hiram W. Johnson High School - High School Diploma,
Lutrece Granderson