Summary
Overview
Work History
Education
Skills
Timeline
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LUVENIA DAVIS

Louisville,KY

Summary

Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.

Overview

13
13
years of professional experience

Work History

Paint Quality Engineer

Ford Motor Company
09.2021 - Current
  • Support efficiency planning to ensure workstation are properly set up with quality risks identified and addressed
  • Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
  • Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
  • Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.

Material Handling Process Coach

Ford Motor Company
07.2019 - 09.2021
  • Knowledge of CMMS, FIS, & FPS
  • Implemented Lean Manufacturing principles to eliminate waste and optimize resources.
  • Enhanced production efficiency through streamlining procedures and reducing equipment downtime.
  • Collaborated with engineering and quality teams for process improvements, increasing product quality and reliability.
  • Provided coaching and mentoring to employees.
  • Improved manufacturing processes by analyzing workflow, identifying bottlenecks, and implementing corrective actions.
  • Evaluated manufacturing data to identify areas of improvement and implement targeted changes.
  • Optimized production scheduling by analyzing capacity constraints and aligning resources accordingly.

Operations Supervisor

CEVA Logistics Inc.
10.2016 - 07.2019


  • Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements
  • Proficient knowledge of PKMS and CMMS
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Administrative Support Agent

DHL Express
10.2011 - 10.2016
  • Operated WCC, GOP, and SCL shipping system efficiently and accurately
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Trained new staff members on company policies and procedures.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Education

Bachelor of Science - Mangement And Leadership

Capella University
12.2025

Associate of Applied Science -

Gateway Community And Technical College
Edgewood, KY
05.2015

Skills

    Control Plan Development

    Quality processes

    Non-conforming material reports

    Quality improvement plans

    Root Cause Analysis

    Quality Management System

    Lean Manufacturing Tools

    Corrective and Preventive Actions

    Process Mapping

    Team Collaboration

    Critical Thinking

    Project Scheduling

Timeline

Paint Quality Engineer

Ford Motor Company
09.2021 - Current

Material Handling Process Coach

Ford Motor Company
07.2019 - 09.2021

Operations Supervisor

CEVA Logistics Inc.
10.2016 - 07.2019

Administrative Support Agent

DHL Express
10.2011 - 10.2016

Bachelor of Science - Mangement And Leadership

Capella University

Associate of Applied Science -

Gateway Community And Technical College

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LUVENIA DAVIS