Luvine Jean
Eleventy USA
Boynton Beach,FL
12
years of professional experience
Senior Store Operations Leader with 10+ years driving profitability, inventory accuracy, and team performance in luxury retail. Expert in POS systems, Shopify, RFID, and payroll management. Proven record reducing shrink, optimizing labor costs, and elevating client experience across multi-brand, high-volume environments. Trilingual leader skilled in SOP implementation, KPI ownership, and cross-functional collaboration.
Work History
Key Holder / Acting Store Manager
4 Years- Directed daily operations for luxury skincare flagship, overseeing team of 15-20 associates and $1.5M+ annual revenue
- Managed payroll, scheduling, and labor allocation, reducing overtime spend 12% YoY while maintaining service standards
- Achieved 99% inventory accuracy and 100% audit compliance through cycle counts, reconciliation, and RFID best practices
- Spearheaded product demonstration events, increasing foot traffic and driving 18% lift in category sales
- Ensured cash control compliance for open/close procedures with zero variance across tenure
Assistant Manager
3 Years- Led store operations and merchandising for high-volume denim retailer, supporting $2M+ annual inventory
- Built and delivered onboarding program for 25+ new hires, cutting ramp time from 3 weeks to 10 days
- Oversaw shipment processing, stockroom organization, and transfers, reducing stock discrepancies by 22%
- Partnered with LP and District Manager to implement shrink reduction initiatives, achieving 0.8% shrink vs 1.5% district average
Operations Associate
2 Years 5 Months- Manage Shopify & Stocky platforms for inventory, transfers, and reconciliation across luxury menswear boutique
- Execute visual merchandising floor sets aligned with brand guidelines, contributing to 15% UPT increase
- Deliver white-glove client service, resolving complex requests and maintaining 95%+ satisfaction scores
Operations Associate
1 Year- Utilized RFID technology and POS systems to maintain real-time inventory integrity for ultra-luxury assortment
- Streamlined stockroom SOPs, improving shipment processing speed by 30% and reducing damages
Freelance Stock Associate
2 Years- Supported flagship operations for top luxury houses: inventory management, shipping/receiving, and VM execution
- Maintained brand standards during high-traffic seasons and special events
Education
Associate of Science - Diagnostic Medical Sonography
Skills
Store Operations Management
P&L & Budget Oversight
Inventory Control & RFID
Payroll & Labor Optimization
Team Leadership & Training
Loss Prevention & Compliance
Visual Merchandising
POS
Shopify
Stocky
SOP Development
Clienteling
Multi-unit Support
Translation & written communication
MS Office Suite (Word
PowerPoint
Excel)
RFID
POS Systems
Timeline
Operations Associate
Eleventy USA
01.2024 - CurrentRead More
Operations Associate
Brunello Cucinelli
01.2023 - 01.2024Read More
Freelance Stock Associate
Various Luxury Brands - Gucci, YSL, Zimmermann
01.2021 - 01.2023Read More
Key Holder / Acting Store Manager
L'Occitane
01.2017 - 01.2021Read More
Assistant Manager
True Religion
01.2014 - 01.2017Read More
Cambridge College of Healthcare
Associate of Science from Diagnostic Medical Sonography
Read More