Luz Adorno
Melbourne,United States
Overview
6
6
years of professional experience
Work History
Customer Service
Sun Clean Cleaners
West Melbourne, Florida
03.2022 - Current
- Provided high-quality customer service, addressing client concerns promptly and professionally.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Welcomed and greeted guests and delivered outstanding customer service.
- Elevated customer satisfaction by optimizing customer service communication protocols.
Customer Service Representative Team Lead
Thrifty Specialty Products
Melbourne, FL
06.2019 - 02.2022
Prepare cash registers for the cashiers, count registers at the end of night. Get change, help customers with products and translate for them as well. Change new prices for the specials of the week.
Education
Bookkeeper
Monroe College
Bronx, NY05.1988
Skills
- Excellent customer service Helpful in all areas of my job Go the extra mile for customers that are disabled or have difficulties Translate for employees as well as for the customers Help with money transfers to other countries
Languages
Spanish
Native or Bilingual
Timeline
Customer Service
Sun Clean Cleaners
03.2022 - Current
Customer Service Representative Team Lead
Thrifty Specialty Products
06.2019 - 02.2022
Bookkeeper
Monroe College