Luz Bartolon

Donor Greeter / Cashier

Goodwill Industries of Memphis

04.2024 - Current

Facilitated connections between donors and appropriate staff members when necessary, enhancing overall communication within the organization.
Participated in training sessions aimed at improving job performance and staying informed about industry trends or best practices.
Greeted and provided friendly service to donors and assisted in transferring items to facility.
Completed appropriate paperwork for donations.
Increased overall donor satisfaction with prompt assistance during the donation process.
Transferred donated goods from donor's vehicle and regularly lifted up to Number pounds.
Assisted truck driver in transferring donations between vehicle and building.
Sorted and placed donations in appropriate containers.
Assisted donors with item drop-offs, ensuring a seamless and efficient donation process.
Provided exceptional customer service to address any donor inquiries or concerns promptly and courteously.
Maintained a clean and organized donation area, promoting a professional atmosphere for donors.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.