Overview
Work History
Education
Languages
Timeline
Generic

Luz Calero Ramos

Washington

Overview

15
15
years of professional experience

Work History

Housekeeping Supervisor

BRIGH HOMEMAID SERVICES LLC
09.2019 - Current
  • Conducted regular inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.


  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for the community buildings and common areas.

Front Desk Receptionist

CHANNEL INN HOTEL
04.2012 - 05.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.

Home Health Aide

KBC Nursing Agency
06.2009 - 01.2011
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

DC LEARNS

Volunteer Position
03.2009 - 05.2009
  • Answered phones to respond to customer questions, provide information to Latino Community in Literacy hot line.

Education

BILINGUAL MEDICAL CREENING TECHNICIAN

METRO LAB
WASHINGTON, DC
11.2010

ESL

CARLOS ROSARIO INTERNATIONAL PUBLIC CHARTER SCHOOL
WASHINGTON , DC
03.2010

Home Health Aide

SUCCES INTERNATIONAL SCHOOL
WASHINGTON, DC
10.2008

High School Diploma -

COLEGUI LIC LUIS ALONZO APARICIO OSEGUEDA
EL SALVADOR
10.2000

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

BRIGH HOMEMAID SERVICES LLC
09.2019 - Current

Front Desk Receptionist

CHANNEL INN HOTEL
04.2012 - 05.2014

Home Health Aide

KBC Nursing Agency
06.2009 - 01.2011

DC LEARNS

Volunteer Position
03.2009 - 05.2009

BILINGUAL MEDICAL CREENING TECHNICIAN

METRO LAB

ESL

CARLOS ROSARIO INTERNATIONAL PUBLIC CHARTER SCHOOL

Home Health Aide

SUCCES INTERNATIONAL SCHOOL

High School Diploma -

COLEGUI LIC LUIS ALONZO APARICIO OSEGUEDA
Luz Calero Ramos