Luz Calero Ramos
Washington
Overview
15
15
years of professional experience
Work History
Housekeeping Supervisor
BRIGH HOMEMAID SERVICES LLC
15717 CRABBS BRACH WAY SUIT 22
09.2019 - Current
- Conducted regular inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for the community buildings and common areas.
Front Desk Receptionist
CHANNEL INN HOTEL
WATER ST SW , WASHINGTON DC
04.2012 - 05.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Home Health Aide
KBC Nursing Agency
WASHINGTON, DC
06.2009 - 01.2011
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
DC LEARNS
Volunteer Position
WASHINGTON, DC
03.2009 - 05.2009
- Answered phones to respond to customer questions, provide information to Latino Community in Literacy hot line.
Education
BILINGUAL MEDICAL CREENING TECHNICIAN
METRO LAB
WASHINGTON, DC11.2010
ESL
CARLOS ROSARIO INTERNATIONAL PUBLIC CHARTER SCHOOL
WASHINGTON , DC03.2010
Home Health Aide
SUCCES INTERNATIONAL SCHOOL
WASHINGTON, DC10.2008
High School Diploma -
COLEGUI LIC LUIS ALONZO APARICIO OSEGUEDA
EL SALVADOR10.2000
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
BRIGH HOMEMAID SERVICES LLC
09.2019 - Current
Front Desk Receptionist
CHANNEL INN HOTEL
04.2012 - 05.2014
Home Health Aide
KBC Nursing Agency
06.2009 - 01.2011
DC LEARNS
Volunteer Position
03.2009 - 05.2009
BILINGUAL MEDICAL CREENING TECHNICIAN
METRO LAB
ESL
CARLOS ROSARIO INTERNATIONAL PUBLIC CHARTER SCHOOL
Home Health Aide
SUCCES INTERNATIONAL SCHOOL
High School Diploma -
COLEGUI LIC LUIS ALONZO APARICIO OSEGUEDA