LUZ CASTILLO
Iselin,NJ
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Asst. HCPPA
Elmhurst Hospital Center
2023.01 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to
- Accomplish aggressive targets.
- Updated database of contacts and resources for company-wide distribution.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Review, track and file waste manifest.
- Distribute radiation badges monthly.
- Purchasing, quotes, special projects.
- TMS work orders dispatcher and created.
- Evaluations, trainings,
- Managed / onboarded over 151 employees.
Data Entry Specialist
MT SINAI SERVICES
2022.04 - Current
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Identified data entry errors and reported to necessary departments.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Supported multiple departments with special projects.
- Executed data verification to detect errors.
- Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
MEALS ON WHEELS DELIVERY
PETER CARDELLA SENIOR CITIZEN
2017.08 - 2022.04
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Assigned and recorded job Numbers for 80 jobs per shift.
Home Health Care Aide
Edison Home Health Care
2015.12 - 2017.08
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Education
Associate of Science - Business Administration And Management
LaGuardia Community College of The City University of New York
Long Island City, NY06.2021
Skills
- Data Input
- 10-Key Certification
- Data Acquisition
- Transcribing Documents
- Error Verification
- Efficient Data Entry
- Business Correspondence
- Client Information Databases
- Verifying Dates
- Team Goals
- Document Organization
- Health Information Database Software
Additional Information
MEDICAID AND MEDICARE STATE ENROLLMENT.
ETIN CERTIFICATION.
EPIC , WORKQUEUE.
EPIC SYSTEM
EPACES
CREDENTIALIST
CUSTUMER SERVICES
PHONE MULTI TASKS
OUTLOOK EMAIL
EXCEL / POWER POINT / WORD
TMS
ID
VOLUNTIER AT ELMHURST HOSPITAL SINCE JANUARY
Languages
Spanish
Native or Bilingual
English
Timeline
Asst. HCPPA
Elmhurst Hospital Center
2023.01 - Current
Data Entry Specialist
MT SINAI SERVICES
2022.04 - Current
MEALS ON WHEELS DELIVERY
PETER CARDELLA SENIOR CITIZEN
2017.08 - 2022.04
Home Health Care Aide
Edison Home Health Care
2015.12 - 2017.08
Associate of Science - Business Administration And Management
LaGuardia Community College of The City University of New York
Similar Profiles
David SmithDavid Smith
Patient Care Associate ED & Subspecialty Clinic at Elmhurst Hospital CenterPatient Care Associate ED & Subspecialty Clinic at Elmhurst Hospital Center
Elisa MonarrezElisa Monarrez
Medical Assistant at Elmhurst Hospital CenterMedical Assistant at Elmhurst Hospital Center
ALTHEA MCKENZIE-CARPENTERALTHEA MCKENZIE-CARPENTER
PATIENT CARE ASSOCIATE at New York Health and Hospital Elmhurst Hospital CenterPATIENT CARE ASSOCIATE at New York Health and Hospital Elmhurst Hospital Center