Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Luz Cisneros

4132 Grove Ave,IL

Summary

Dynamic Store Manager with extensive experience at Party City, excelling in customer service and team leadership. Proven track record in enhancing store operations and inventory management, while effectively training and mentoring staff. Recognized for resolving customer issues swiftly, fostering strong relationships, and driving sales through strategic merchandising.

Overview

24
24
years of professional experience

Work History

Store Manager

Party City
09.2001 - 03.2025
  • Oversaw daily store operations to guarantee seamless functionality.
  • Oversaw inventory management, cash handling, and daily store operations.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with peers.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Hraduation - Business

Jones Commercial
State Street
06.1986

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Outstanding communication skills
  • Team leadership and coaching
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Recruitment and hiring
  • Policies and procedures
  • Staff management
  • Employee scheduling

Timeline

Store Manager

Party City
09.2001 - 03.2025

High School Hraduation - Business

Jones Commercial
Luz Cisneros