Luz Dominguez
Chicago,IL
Summary
Proven leader with a track record of enhancing customer service experiences at McDonalds, showcasing professionalism and integrity. Skilled in cash handling and demonstrating initiative, I've significantly contributed to sales growth and operational efficiency. My ability to resolve issues promptly and maintain high safety standards underlines my resourcefulness and efficiency.
Overview
6
6
years of professional experience
Work History
Crew Person
McDonalds
1454 W 47th St
07.2022 - Current
- Contributed to sales growth through upselling promotional items and meal deals.
- Increased repeat business by providing exceptional customer service experiences.
- Performed regular equipment maintenance, preventing downtime and costly repairs.
- Assisted in reducing wait times by effectively managing the register during peak hours.
- Completed daily opening and closing procedures, ensuring store readiness for optimal operation.
- Handled customer complaints professionally, resolving issues promptly while maintaining rapport.
- Maintained a clean working environment for improved efficiency and safety standards.
Waitress
Birreria Jalisco
2462 W 47th St
05.2019 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Back Of The Yards College Prep
2111 W 47th StSkills
- Leadership Qualities
- Professionalism and Integrity
- Initiative and Self-Motivation
- Cash handling proficiency
- Resourcefulness and efficiency
Languages
Spanish
Native or Bilingual
Timeline
Crew Person
McDonalds
07.2022 - Current
Waitress
Birreria Jalisco
05.2019 - 06.2022
Back Of The Yards College Prep