Luz Ferrer
Joliet,IL
Summary
Experienced and self motivated clerk who can effectively communicate customer information needed with high attention to detail in order to streamline their overall needs. Ability to effectively lead a team work under management to reach the companies while identifying problems and solving them in a timely and organized fashion. Committed to adapting for any new opportunities and challenges that rise to improve the companies general profitability .
Overview
4
4
years of professional experience
Work History
Union Pacific Railroads
admin clerk gate
Elwood, IL
01.2023 - 12.2025
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Room Attendant
patient coordinator
Joliet, IL
02.2022 - 12.2023
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Nfi Industries
Material handler
Woodridge, IL
08.2021 - 11.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed the order invoice to efficiently prepare merchandise for shipment while ensuring product quality.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Maintained inventory records, including tracking incoming and outgoing shipments.
Education
High School Diploma -
East Aurora High School
Aurora 06-2018
Skills
- bilingual in spanish
- Dependable and responsible
- Customer service
- SharePoint development
- Microsoft word excel, Power point
Timeline
Union Pacific Railroads
admin clerk gate
01.2023 - 12.2025
Room Attendant
patient coordinator
02.2022 - 12.2023
Nfi Industries
Material handler
08.2021 - 11.2022
High School Diploma -
East Aurora High School
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