Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

LUZ HIDALGO

Happy Pharmacy
Bronx,USA
1
Certification
8
years of professional experience

Bilingual English/Spanish social work graduate with experience supporting students, families, and community programs in school and nonprofit settings. Skilled in student engagement, conflict resolution, family communication, and program support. Seeking a Parent Coordinator job position with the NYC Department of Education.

Work History

Pharmacy Technician

3 Years 7 Months
Happy Pharmacy | 11.2022 - 06.2026
  • Provide customer service in a fast-paced environment
  • Answer phone calls and assist customers with purchases
  • Process prescriptions and prepare medications for patients
  • Maintain organization and accuracy in daily tasks

Social Work Intern

7 Months
Bronx Charter School for the Arts | 10.2023 - 05.2024
  • Provided emotional support and check-ins to students
  • Assisted with behavior management and conflict resolution
  • Collaborated with school staff while maintaining confidentiality
  • Supported students' social and emotional development

Undergraduate Researcher, Editor and Author of The

3 Years 11 Months
CUNY Stella & Charles Guttman Community College | 08.2019 - 07.2023
  • Interview immigrant participants for Oral History Collection about transition in the United States

Teacher Assistant

1 Year
Mont Lawn City Camp | 06.2020 - 06.2021
  • Helped maintain a clean, safe, and supportive classroom environment
  • Supervised groups of 20–30 students during daily activities and transitions
  • Assisted with lesson plans, homework, and creative classroom activities
  • Communicated with parents regarding student progress and activities

Volunteer

Stanley M. Isaacs Neighborhood Center | 10.2019 - 10.2019
  • Delivering meals to seniors and families

Intern Assistant

11 Months
New York Common Pantry | 08.2018 - 07.2019
  • Distributed food to low-income families
  • Coordinated food drives with schools, churches, and community organizations
  • Monitored food donations and checked expiration dates regularly
  • Maintained professional communication with staff, donors, and community members

Education

Bachelor of Arts - Social Work, Minor in Aging

CUNY Lehman College | Bronx, NY | 05-2024

GPA: 3.9

  • Presidential Scholar
  • Dean's List - Fall 2021 to Spring 2024
  • Honor Roll - Fall 2021 to Spring 2024
  • Academic Excellence Award Recipient
  • DREAM Act Scholarship Recipient

Associate of Arts - Human Services

CUNY Stella & Charles Guttman Community College | New York, NY | 05-2021
  • Phi Theta Kappa Honor Society
  • GPA: 3.9

High School Diploma

International Community High School | Bronx, NY | 06-2019

College Now Program

CUNY Hostos Community College | Bronx, NY | 07-2018

Skills

Bilingual: English and Spanish
Client Support
Customer Service
Time Management
Teamwork & Organization
Google Workspace (Docs
Sheets
Slides)
Microsoft Office

Certification

Mandated Reporter, New York State

Timeline

Social Work Intern

Bronx Charter School for the Arts
10.2023 - 05.2024Read More

Pharmacy Technician

Happy Pharmacy
11.2022 - 06.2026Read More

Teacher Assistant

Mont Lawn City Camp
06.2020 - 06.2021Read More

Volunteer

Stanley M. Isaacs Neighborhood Center
10.2019 - 10.2019Read More

Undergraduate Researcher, Editor and Author of The

CUNY Stella & Charles Guttman Community College
08.2019 - 07.2023Read More

Intern Assistant

New York Common Pantry
08.2018 - 07.2019Read More

International Community High School

High School Diploma
Read More

CUNY Lehman College

Bachelor of Arts from Social Work, Minor in Aging
Read More

CUNY Stella & Charles Guttman Community College

Associate of Arts from Human Services
Read More

CUNY Hostos Community College

College Now Program
Read More
LUZ HIDALGO