Luz Juarez
Oak View,CA
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
8
8
years of professional experience
Work History
Front of House Employee
Camp Ramah In California
06.2023 - 09.2024
- Enhanced guest satisfaction by promptly addressing inquiries and concerns.
- Ensured cleanliness and organization to elevate front-of-house guest experiences.
- Optimized dining room layout for efficient seating during peak hours.
- Facilitated timely food delivery, improving overall service flow.
- Maintained safety and sanitation standards, supporting team compliance throughout facility.
- Fostered a welcoming atmosphere through friendly interactions with guests and staff.
Nutrition Service Worker
Ojai Unified School District
08.2022 - 03.2023
- Ensured compliance with dietary guidelines by preparing nutritious meals.
- Maintained organized kitchen and dining areas for optimal cleanliness and efficiency.
- Managed inventory by tracking food supplies and equipment usage effectively.
- Executed safety protocols, ensuring proper food handling and sanitation practices.
- Provided feedback on student preferences to support menu planning efforts.
- Enhanced kitchen efficiency by assisting with food preparation tasks.
Instructional Assistant
Ojai Unified School District
08.2021 - 07.2022
- Enhanced student engagement through individualized support and encouragement.
- Cultivated a supportive classroom culture by building positive student relationships.
- Ensured student safety during recess by actively supervising outdoor activities.
- Fostered respect and inclusion by promoting positive relationships among diverse students.
- Assisted teachers in effective lesson plan implementation and classroom management.
Front of House Employee
Camp Ramah In California
06.2016 - 01.2020
- Enhanced guest experiences by coordinating special requests and dietary needs.
- Maintained clean dining areas by resetting tables and restocking supplies efficiently.
- Fostered teamwork and respect among colleagues, resolving conflicts professionally.
- Organized workspaces to uphold cleanliness and quality standards consistently.
- Prepared beverages and managed drink station inventory for guest satisfaction.
- Replenished food stations promptly and ensured spills were cleaned immediately.
Front of House Employee
Ojai Pizza Company
09.2017 - 02.2018
- Improved service flow by ensuring timely delivery of guest orders.
- Effectively addressed guest needs during busy periods, enhancing customer satisfaction.
- Maintained cleanliness, creating a welcoming environment for positive dining experiences.
- Delivered attentive service, promptly addressing inquiries and enhancing customer satisfaction.
- Ensured restaurant readiness daily by performing opening and closing duties diligently.
- Completed side work tasks promptly, contributing to overall team efficiency.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA12-2025
Associate of Arts - Psychology
Ventura College
Ventura, CA05-2024
Associate of Arts - Behavioral Sciences
Ventura College
Ventura, CA05-2024
Associate of Arts - Liberal Arts
Ventura College
Ventura, CA05-2024
High School Diploma -
Chaparral High School
Ojai11-2017
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Team collaboration
- Multitasking and organization
- Phone etiquette
- Attention to detail
- Time management
- Bilingual in English and Spanish
Accomplishments
- Deans List Award 2020
- Deans List Award 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front of House Employee
Camp Ramah In California
06.2023 - 09.2024
Nutrition Service Worker
Ojai Unified School District
08.2022 - 03.2023
Instructional Assistant
Ojai Unified School District
08.2021 - 07.2022
Front of House Employee
Ojai Pizza Company
09.2017 - 02.2018
Front of House Employee
Camp Ramah In California
06.2016 - 01.2020
Bachelor of Arts - Psychology
California State University, Channel Islands
Associate of Arts - Psychology
Ventura College
Associate of Arts - Behavioral Sciences
Ventura College
Associate of Arts - Liberal Arts
Ventura College
High School Diploma -
Chaparral High School
Dean List 2020
Maintained a GPA of 3.5 or higher
Deans List 2024
Maintained a GPA of 3.5 or higher