Luz Martinez
Englishtown,NJ
Overview
10
10
years of professional experience
Work History
Housekeeping and Laundry Attendant
Brandywine Governor's Crossing
Englishtown, NJ
04.2026 - Current
- Laundered linens, towels, and personal clothing using washers, dryers, and folding stations.
- Vacuuming, dusting, mopping, polishing, and disinfecting
- Sanitization/maintained in lobby, nurse's station, bedrooms, bathroom, movie theater and cafeteria/dining room
- Ensured facility sanitation by responsibly disposing of daily waste in industrial dumpsters.
- Supplied housekeeping and laundry products daily for efficient room and linen service.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Oversaw management of cleaning chemicals to uphold effective and safe cleaning procedures.
- Communicated maintenance concerns and supply needs to supervisors and team members.
Customer Service/ Order processing
Western Logistic
North Bergen, New Jersey
04.2019 - 04.2025
- Provide customer service through emails and phone
- Reviewed incoming customer orders for accuracy and completeness
- Organized and managed customer order paperwork to ensure accuracy and timely processing.
- Tracked shipment status and provided regular updates to customers on order progress.
- Managed the company website to facilitate national and local order processing.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Worked with warehouse personnel to prioritize and fulfill orders.
- Communicated with customers via mail and phone regarding unit prices, shipping dates, and potential delays.
- Process POD paperwork and handle with checks.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Managed all operational activities in the manager's absence.
Cashier/ Floor Associate
Marshalls & HomeGoods
Secaucus, NJ
08.2016 - 03.2019
- Processed customer transactions at Marshalls & HomeGoods registers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Bagged purchases and organized receipts to streamline checkout process.
- Greeted shoppers and answered questions about store merchandise.
- Managed inventory levels to ensure product availability on shelves
- Restocked shelves to ensure optimal product display and availability.
- Unload merchandise and stock shelves and display racks.
- Completed various tasks based on management direction.
Education
High School Diploma -
Union City High School
Union City, NJ06-2016
Skills
- Microsoft Excel, Word, and Outlook
- Time Management
- Multitasking & Organization
- Problem Solving
- Customer satisfaction
- Ability to Work Independently
- Collaboration Skills
Timeline
Housekeeping and Laundry Attendant
Brandywine Governor's Crossing
04.2026 - Current
Customer Service/ Order processing
Western Logistic
04.2019 - 04.2025
Cashier/ Floor Associate
Marshalls & HomeGoods
08.2016 - 03.2019
High School Diploma -
Union City High School