Luz Melgar
Freedom,CA
Summary
Dynamic and collaborative professional with proven expertise in customer service and maintenance, honed at Mas Mac and Orange Theory. Excelled in multitasking and teamwork, significantly enhancing customer satisfaction and operational efficiency. Skilled in time management and upholding high standards of safety and cleanliness, demonstrating a strong ability to represent company values positively.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Crew Member
Mas Mac
01.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Maintenance Crew Member
Orange Theory
03.2020 - 01.2021
- Followed routine maintenance checklist.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Properly handled, transported, and disposed of recycled materials.
Education
High School Diploma -
Pajaro Valley High School
Watsonville, CA07-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Positive company representation
Timeline
Crew Member
Mas Mac
01.2023 - Current
Maintenance Crew Member
Orange Theory
03.2020 - 01.2021
High School Diploma -
Pajaro Valley High School
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