Luz Ochoa
Litchfield Park,AZ
Summary
Diligent Post Closer offering 10+ years of experience working with Residential loans. Good problem-solving, critical thinking and reasoning abilities with attentive and forward-thinking nature. Adept at working with customers, Investors and other parties to carry out smooth closings and final actions on diverse types of loans. Knowledgeable about, FHA and VA regulations governing lender actions. Advanced in Encompass and Microsoft. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Post Closing Condition Clearer
New American Funding
Tustin, CA
08.2015 - 05.2022
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Document Custody Admin
BNY Mellon
Cypress, CA
05.2009 - 12.2014
- Responsible for processing and verifying mortgage loan documents to meet agency guidelines(Fannie Mae and Ginnie Mae).
- Audit and cleared conditions
- Responsible for research and retrieval of missing/outstanding collateral.
- Filed Collateral Documents and update and maintain collateral tracking reports
Education
High School Diploma -
La Mirada High School
La Mirada, CA06.2004
Skills
- Excellent written and oral communication skills
- Close attention to details and good organizational and analytical skills
- A proactive problem-solver, multi-tasker, and effective performer under pressure
- Customer Service
Timeline
Post Closing Condition Clearer
New American Funding
08.2015 - 05.2022
Document Custody Admin
BNY Mellon
05.2009 - 12.2014
High School Diploma -
La Mirada High School