Luz Vega
Health Information Technology Certification
Pueblo,CO
Summary
Adaptable professional with experience in campus public safety, healthcare intake, and records support. Recognized for strong computer skills, accurate documentation, and quick problem-solving. Ready to support efficient operations, organized records, and reliable service in a healthcare or administrative role.
Overview
8
8
years of professional experience
Work History
Internship Student
Southern Colorado Clinic
08.2026 - 09.2026
- Assisted with patient intake, verifying demographic information and updating medical records accurately.
- Answered phone calls, routed inquiries, and relayed messages to appropriate staff members.
- Entered patient information into electronic records while maintaining confidentiality and accuracy.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Public Safety Officer at Pueblo Community College
Pueblo Community College
09.2024 - 12.2025
- Patrolled campus facilities to deter unauthorized activity and maintain safe learning environment.
- Responded to emergencies, providing first aid and coordinating assistance with local law enforcement.
- Monitored access points, verifying identification and restricting entry to secured areas.
- Documented incidents clearly, completing reports and maintaining accurate public safety records.
- Assisted students, staff, and visitors with directions, safety concerns, and campus information.
- Enforced campus policies consistently, de-escalating conflicts and promoting orderly conduct.
- Communicated through radio systems and logs to relay updates and support response coordination.
Prior-Authorization Intake Specialit
Evi-core Healthcare
04.2018 - 05.2021
- Processed prior authorization intake requests through phone, fax, and electronic portals.
- Verified referral documentation for completeness before routing cases to clinical review.
- Entered patient and provider data accurately into utilization management systems.
- Coordinated with physicians' offices to clarify missing information and reduce processing delays.
- Triaged incoming requests by urgency, specialty, and medical necessity criteria.
- Maintained detailed case notes to support compliant authorization decisions.
- Resolved intake discrepancies by validating eligibility, benefits, and submission requirements.
Education
Associate of Applied Science - Health Information Technology
Pueblo Community College
Pueblo, CO 05.2001 -
Skills
- Computer Skills
- Fast learner
- Problem-solving
- Record preparation
- Database management
- Spreadsheet tracking
- Clerical support
- Workflow optimization
- Customer service orientation
- Digital and physical research
- Critical thinker
- Presentation Development
Timeline
Internship Student
Southern Colorado Clinic
08.2026 - 09.2026
Public Safety Officer at Pueblo Community College
Pueblo Community College
09.2024 - 12.2025
Prior-Authorization Intake Specialit
Evi-core Healthcare
04.2018 - 05.2021
Associate of Applied Science - Health Information Technology
Pueblo Community College
05.2001 -