Luzdalie Vazquez
Fremont,OH
Summary
Bilingual professional specializing in clinical, school, and community settings. Expertise in crisis management, group therapy facilitation, and developing customized treatment plans. Demonstrated success in improving behavioral health outcomes through strong rapport with diverse patient populations.
Overview
8
8
years of professional experience
Work History
Behavioral Health Specialist
Ohioguidestone
Lorain, OH
09.2024 - 08.2025
- Reviewed and updated treatment plans to address clients' mental health and behavioral concerns.
- Developed safety plans and de-escalated crisis episodes to enhance client support.
- Documented client interactions promptly to ensure accurate records.
- Managed challenging behaviors effectively through strategic interventions.
- Executed critical decisions regarding client and family safety.
- Provided support to clients and families during court proceedings, including testimony under subpoena.
- Planned and conducted suicide prevention education and screenings in various schools.
- Utilized evidence-based approaches, including Cognitive-Behavioral Therapy and Motivational Interviewing techniques.
Insurance Producer-Remote
WestCo Insurance LLC
Colorado Springs, OH
04.2022 - 05.2025
- Established and nurtured insurance relationships while addressing client needs.
- Issued insurance policies for personal and small commercial clients, facilitating billing setup.
- Created certificates of insurance and liaised with third-party individuals and agencies.
- Reviewed policies and provided education to clients prior to decision-making.
- Demonstrated proficiency in Microsoft Office and technical knowledge.
- Utilized analytical skills to assess client requirements effectively.
- Delivered exceptional customer service through strong interpersonal skills.
Insurance Producer
CL Insurance Group
Colorado Springs, Colorado
11.2020 - 03.2022
- Resolved client inquiries and issues promptly.
- Managed renewals and updates for existing policies efficiently.
- Educated clients on coverage options and policy details.
- Collaborated with underwriters to secure optimal policy terms.
- Built strong relationships with clients to enhance customer loyalty.
- Developed tailored insurance solutions for diverse client needs.
- Maintained up-to-date knowledge of industry trends and regulations.
Lead Teacher
Family of Christ CDC
Colorado Springs, Colorado
12.2019 - 10.2020
- Created lesson plans aligned with early childhood education standards.
- Oversaw classroom activities to maintain a safe learning environment.
- Collaborated with parents to enhance children's learning and development.
- Conducted assessments to monitor student progress and adjust teaching strategies.
- Implemented behavior management techniques to encourage positive student interactions.
Lead Teacher
Primrose School of Briargate
Colorado Springs, Colorado
12.2017 - 07.2018
- Developed lesson plans aligned with early childhood education standards.
- Mentored and trained new teachers in best practices for child development.
- Oversaw classroom activities and ensured a safe learning environment.
- Collaborated with parents to support children's learning and development needs.
- Conducted assessments to monitor student progress and adapt teaching strategies.
- Implemented behavior management techniques to promote positive interactions among students.
Education
Bachelor of Arts - Science in Liberal Studies
Pontifical Catholic University of Puerto Rico
Puerto Rico05-2015
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZSkills
- Customer service excellence
- Cognitive-behavioral therapy techniques
- Motivational interviewing techniques
- Crisis intervention strategies
- Documentation accuracy
- Client assessment techniques
- Safety planning
- Treatment planning review
- Team collaboration skills
- Technical proficiency
- Interpersonal communication skills
- Case management practices
- Group therapy facilitation
- Behavioral treatment services
- Teaching
- Human resources skills through the military
Accomplishments
- PsiChi Member - The International Honor Society in Psychology
- Alpha Chi Member - Alpha Chi National Honor Society
Timeline
Behavioral Health Specialist
Ohioguidestone
09.2024 - 08.2025
Insurance Producer-Remote
WestCo Insurance LLC
04.2022 - 05.2025
Insurance Producer
CL Insurance Group
11.2020 - 03.2022
Lead Teacher
Family of Christ CDC
12.2019 - 10.2020
Lead Teacher
Primrose School of Briargate
12.2017 - 07.2018
Bachelor of Arts - Science in Liberal Studies
Pontifical Catholic University of Puerto Rico
Master of Science - Clinical Mental Health Counseling
Grand Canyon University