Luz Del Carmen Garcia
Brownsville,TX
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
25
25
years of professional experience
Work History
Receptionist/HR Associate
City Of South Padre Island, Texas
South Padre Island, Texas
01.2026 - Current
- Scheduled and confirmed appointments and meetings for management team.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Developed and maintained a filing system for essential documents, improving office organization.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Attracted qualified applicants by creating detailed job descriptions with clearly outlined position responsibilities.
- Alerted applicants of rejection, acceptance, or other activities.
- Scheduled and led interviews with selected candidates.
- Carried out background checks and set up pre-employment testing.
- Coordinated with hiring managers and departmental leaders to determine hiring needs and priorities.
- Interpreted and explained human resources policies, procedures or regulations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Hired employees and processed hiring-related paperwork.
- Prepared or maintained employment records using human resources management system software.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Conducted exit interviews and completed employment termination paperwork.
Administrative Technician
City of Brownsville
Brownsville, Texas
04.2025 - 01.2026
- Delivered exceptional customer service through direct communication with clients and team members.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Responded to customer issues to provide immediate resolution and improve retention.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Systems Coordinator
Vanguard Resources, Inc.
12.2023 - 04.2024
- Responsible for overseeing various business clients such as Valley Baptist Hospital, and Plant, Operations, and Maintenance ("POM") daily, and performing round the clock operations for clients.
- Aided in the recruiting and processing of new applicants for any trades under POM.
- Maintained lead management and overseeing of the POM payroll for company maintenance technicians.
- Handled all purchase requests and orders for all POM.
- Maintained, organized, and provided monthly operating reports to Vanguard staff for records and review.
- Compiled, completed, and maintained work orders submitted through business client requests.
- Engaged in dispatch duties for the assignment of repairs and maintenance for business client requests.
Accounting Clerk II/Purchasing Clerk
Maintenance Department
07.2018 - 05.2023
- Carried out general accounting and administrative duties as necessary. Drafted invoices, reports, and vendor payments for maintenance contractors with BISD. Provided exceptional clerical support to department and staff members. Worked with Microsoft Office and accounting system programs to reflect accurate financial records, and maintained and processed up to 100-200 invoices. Responded to vendor, auditor, and employee inquiries regarding invoices.
- Produced accurate financial statements. Managed financial statements and organized data for department.
- Purchased supplies, materials, equipment, and services of highly technical and advanced nature within classifications and as the need are defined by the District.
- Responsible for start-up budgets for each fiscal school year to ensure that all required purchases are made within assigned start-up budgets within the assigned classification.
- Purchase goods and services utilizing the procurement methods authorized by Texas procurement laws. Follows established safety procedures and techniques to perform job duties.
- BISD
Data Entry Attendance Clerk
Palm Grove Elementary School
12.2017 - 06.2018
- Performed various number of administrative duties. Functioned as attendance secretary, assisted students, parents, faculty, and staff daily. Performed office-related tasks such as data entry, filing, answering phones, for efficient operation of the campus office. Assisted in receiving and directing incoming calls, took reliable messages, and routed calls to appropriate staff.
- BISD
Accounting Clerk II
Finance Department
07.2016 - 11.2017
- Drafted invoices, reports, and vendor payments for contractors with BISD. Provided exceptional clerical support to department and staff members. Managed financial statements and organized data for department. Worked with Microsoft Office and accounting system programs to reflect accurate financial records, and maintained and processed up to 100-200 invoices.
- BISD
Accounting Clerk II
Food Service Department
06.2012 - 06.2016
- Performed clerical accounting tasks in processing transactions and recording related accounting information. Processed daily food service reports for all campus within BISD, met monthly report deadlines, auditing and balancing cafeteria reports, verified and reconciled entries on reports, maintained records of data processing account records, and reviewed bookkeeping statements from campus cafeterias regarding food sales.
- BISD
Human Resources Clerk
Main Office
12.2006 - 06.2012
- Assisted in the hiring process within BISD, handled job applications, arranged schedules and appointments for interviews, verified applicant requirements, data entry, answered phone calls, maintained records, prepared complex documents, and carried out secretarial functions to assist in supporting human resources procedures and policies.
- BISD
Clerical Assistant
Homer Hanna High School
06.2006 - 12.2006
- Performed various number of administrative duties. Functioned as attendance secretary, assisted students, parents, faculty, and staff daily. Performed office-related tasks such as data entry, filing, answering phones, for efficient operation of the campus office. Assisted in receiving and directing incoming calls, took reliable messages, and routed calls to appropriate staff at the high school level.
- BISD
Computer Lab Teacher Aide
Skinner Elementary
08.2005 - 06.2006
- Assisted students learn how to navigate a computer, monitored student progress, and enforced class rules. Further assisted students in the use of basic software programs and printers. Maintained operations of computer equipment, performed basic fixes, managed software updates, and optimized hardware. Responsible for assisting in keeping lab clean and monitoring the use of software programs by students. Supervised students during computer classes and exams.
- BISD
Clerical Assistant-
Skinner Elementary School
Brownsville, Texas
08.2001 - 06.2005
- Performed various number of administrative front office duties. Functioned as attendance secretary, assisted students, parents, faculty, and staff daily. Performed office-related tasks such as data entry, filing, answering phones, for efficient operation of the campus office. Assisted in receiving and directing incoming calls, took reliable messages, and routed calls to appropriate staff.
- BISD
Education
Data Entry Certificate - Data Entry
South Texas Vo-Tech
Brownsville, TX05-1996
High School Diploma -
James Pace High School
Brownsville, TX06-1991
Skills
- Clerical support
- Quality assurance
- Time management
- MS office
- Active listening
- Data entry
- Analytical and critical thinking
- Excellent communication
- Organization and time management
Affiliations
- Big Hereo's Organization
- Beach Clean Up
- Brownsville Animal Resue Foster Parent
Timeline
Receptionist/HR Associate
City Of South Padre Island, Texas
01.2026 - Current
Administrative Technician
City of Brownsville
04.2025 - 01.2026
Systems Coordinator
Vanguard Resources, Inc.
12.2023 - 04.2024
Accounting Clerk II/Purchasing Clerk
Maintenance Department
07.2018 - 05.2023
Data Entry Attendance Clerk
Palm Grove Elementary School
12.2017 - 06.2018
Accounting Clerk II
Finance Department
07.2016 - 11.2017
Accounting Clerk II
Food Service Department
06.2012 - 06.2016
Human Resources Clerk
Main Office
12.2006 - 06.2012
Clerical Assistant
Homer Hanna High School
06.2006 - 12.2006
Computer Lab Teacher Aide
Skinner Elementary
08.2005 - 06.2006
Clerical Assistant-
Skinner Elementary School
08.2001 - 06.2005
Data Entry Certificate - Data Entry
South Texas Vo-Tech
High School Diploma -
James Pace High School