Summary
Overview
Work History
Education
Skills
Timeline
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Luz E Penagos

Sales Agent
Corona,NY

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Personable Real State with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Sales Agent

Winzone Realty Inc
01.2009 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Managed largest region for organization from initial contact through to closing and servicing.
  • Increased sales and customer satisfaction through personalized servicing.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Developed and implemented sales strategies to increase profits.

Real State Agent

Platinum Homes Realty
06.2006 - 12.2008
  • Negotiated, facilitated, and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Education

No Degree -

Long Island Board of Realtors
Babylon, NY
05.2001 -

High School Diploma -

Simon Bolivar
Colombia
05.2001 -

Skills

    Strategy Development

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Timeline

Sales Agent

Winzone Realty Inc
01.2009 - Current

Real State Agent

Platinum Homes Realty
06.2006 - 12.2008

No Degree -

Long Island Board of Realtors
05.2001 -

High School Diploma -

Simon Bolivar
05.2001 -

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Luz E PenagosSales Agent