MA LUZETTE POLANCO
Albany,NY
Summary
Patient care technician with 13+ years experience and cross trained as an Information Associate.
New York State Registered Professional Nurse , September 2023
Overview
23
23
years of professional experience
Work History
Information Associate
Saint Peter's Hospital, Post Ansthesia Care Unit
2011.01 - 2020.03
- Operated multi-line telephone system to answer and direct high volume of calls.
- Enter physician's orders for lab tests, nursing, dietary and other related orders.
- Assisted the Charge Nurse in managing communication flow between PACU and OR.
- Coordinated various medical testing procedures for maximum efficiency.
Patient Care Technician
Saint Peter's Hospital, Post Anesthesia Care Unit
2009.08 - 2020.03
- Transported patients to assigned room.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians
- Monitored glucose meter test reading for patients.
Information Associate
Saint Peter's Hospital
Albany , NY
2022.07 - Current
- Assisted the charge nurse in the communication flow between PACU and OR.
- Collaborated with Logistics and the nurse in charge in planning patient's bed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Patient Care Technician
Saint Peter's Hospital , Intensive Care Unit
2006.01 - 2009.07
- Obtained patient vital signs and reported results to staff nurse or physician.
- Maintained clean and safe environment to promote patient safety and comfort.
- Handled equipment needed to lift, transfer and reposition patients.
- Performed EKG, phlebotomy and CPR whenever necessary
Registered Nurse
Riverside Medical Center
2000.12 - 2002.05
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Education
Bachelor of Science - Nursing
Riverside College
Bacolod City, PhilippinesSkills
- Highly organized and detail oriented.
- Able to remain focused and efficient in the most hectic of medical environments.
- Clerical Skills
- Personable and courteous in all interactions with patients, their families and team members.
- Patient Needs Assessment
- Strong telephone skills, telephone etiquette, can multi- tasks..
Accomplishments
Awarded " The Care Excellence Award" for Extraordinary Patient Care Technician at St. Peter's Health Partners, June 2016
Timeline
Information Associate
Saint Peter's Hospital
2022.07 - Current
Information Associate
Saint Peter's Hospital, Post Ansthesia Care Unit
2011.01 - 2020.03
Patient Care Technician
Saint Peter's Hospital, Post Anesthesia Care Unit
2009.08 - 2020.03
Patient Care Technician
Saint Peter's Hospital , Intensive Care Unit
2006.01 - 2009.07
Registered Nurse
Riverside Medical Center
2000.12 - 2002.05
Bachelor of Science - Nursing
Riverside College
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