Luz M. Jimenez

Prepared and served various coffee beverages, including lattes, cappuccinos, and espressos.

Processed customer orders and payments using cash register toast system.

Delivered exceptional customer service by greeting patrons and providing menu recommendations.

Maintained cleanliness and organization of coffee shop, including counter and seating areas.

Ensured food safety compliance to maintain quality and freshness of products.

Assisted in inventory management by restocking supplies as necessary.

• Prepared and served diverse coffee beverages, enhancing customer satisfaction.
• Operated espresso machines and coffee equipment efficiently and safely.
• Created complex, hand-crafted beverages based upon customer preferences.
• Assisted customers with menu selections and provided product recommendations.
• Engaged with customers, fostering a welcoming atmosphere that encouraged repeat visits.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Developed expertise in specialty coffee recipes, improving beverage quality and customer experience. for specialty coffee beverages and seasonal offerings.
• Trained new baristas on company policies and procedures regarding food handling safety standards.

• Served gelato with care, ensuring a delightful experience for customers.
• Operated production equipment while complying with safety standards at all times.
• Prepared a variety of coffee beverages and specialty drinks per company recipes.
• Processed customer transactions efficiently, maintaining accuracy under pressure.
• Maintained cleanliness of checkout area to meet company presentation standards.
• Monitored inventory and restocked supplies regularly to prevent shortages.
• Created appealing product displays to drive sales of specific flavors.
• Provided constructive feedback on flavors based on customer preferences.