Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Presentations
Affiliations
Committees/ Memberships
Timeline
Generic

Luz Nanette Baier

McDonald,PA

Summary

Strategic Discharge Plan Manager focused on optimizing patient outcomes through effective discharge planning and care coordination. Advocates for patient rights while fostering collaboration among multidisciplinary teams. Possesses strong communication and planning skills, with expertise in problem-solving and conflict resolution. Holds certification in medical-surgical nursing and a Master’s degree in Nursing Administration, with experience in nursing MAGNET programs and in designing a surgical unit in a new hospital.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Expert Discharge Plan Manager

UPMC Mercy Hospital
Pittsburgh, Pennsylvania
12.2020 - Current

Coordinated and collaborated all post-discharge needs to ensure optimal patient outcomes.

  • Identified clinical, psychosocial, historical, and cultural needs that shaped discharge planning.
  • Evaluated patient understanding and engagement levels to tailor care plans effectively.
  • Conducted comprehensive assessments to determine self-care capacity and available support systems.
  • Facilitated interdisciplinary teams in executing safe and efficient discharges.
  • Maintained updated knowledge of community resources and service providers for post-hospital care.
  • Advocated for patient rights and access to services while managing care costs.
  • Assessed financial factors while collaborating with care teams to create effective discharge plans.

Nurse Manager

West Penn Hospital
Pittsburgh, Pennsylvania
07.2017 - 10.2020

Managed, supervised and coordinated the daily operations of a 38-bed post-surgical unit with 20 to 30 admissions and discharges daily on weekdays, providing clinical and administrative leadership and expertise. Contributed to the strategic planning process and attainment of goals of both the department and the organization.

  • Implemented the mission, vision, philosophy, core values, evidence-based practice, and standards of the organization, and nursing service within the defined areas of responsibility.
  • Demonstrated and role-modeled professional behavior with all staff interactions.
  • Served as a change agent and role model for change to assist staff in accepting and embracing necessary changes.
  • Identified, planned, and implemented activities on the unit which ensure patient care is delivered in accordance with professional standards for nursing practice and is evidenced based, meets patient safety goals and standards and regulatory guidelines.
  • Coordinated departmental schedules to optimize staff coverage and efficiency.
  • Promoted a positive work environment through effective communication with staff members.
  • Fostered the development of staff through coaching, mentoring, and creating an environment which encourages learning and use of research.
  • Directly involved in designing the surgical unit in the new AHN Wexford Hospital

Clinical Resource Specialist

UPMC Montefiore Hospital
Pittsburgh, Pennsylvania
01.2011 - 06.2017

Supervised staff nurses and patient support aides in 20-bed medical surgical and trauma unit.

  • Coordinated staffing and supported Unit Director to maintain high-quality patient care.
  • Engaged in problem-solving and conflict resolution to enhance team dynamics.
  • Collaborated with doctors, case managers, and social workers for effective patient discharge planning.
  • Ensured timely and safe discharges while setting up necessary home care services.
  • Supported clinicians by providing resources and guidance as needed.
  • Demonstrated leadership through education and professional development of staff.
  • Assisted in daily operations of unit, reporting directly to Unit Director.

Clinical Nurse III

West Penn Hospital
Pittsburgh, Pennsylvania
08.2003 - 06.2017

Delivered direct patient care to general medical and surgical patients using nursing process for individualized care plans.

  • Acted as charge nurse, overseeing staffing, prioritizing admissions, and facilitating discharges.
  • Collaborated with multidisciplinary team to ensure consistent and high-quality patient care.
  • Mentored new staff nurses while precepting nursing students to enhance clinical skills.
  • Participated in performance improvement initiatives to boost patient satisfaction across unit.
  • Educated patients and families on critical care matters prior to discharge.
  • Maintained ethical standards while providing compassionate patient care.

Weekend Staff Nurse

HCR Manor Care
Pittsburgh, Pennsylvania
10.2006 - 08.2007

Provided direct patient care in skilled nursing facility on weekends, focusing on geriatric and debilitated patients.

  • Supervised unit operations, overseeing 2-3 Licensed Practical Nurses (LPN) and Certified Nursing Assistants (CNA) per shift.
  • Conducted routine assessments to evaluate patient conditions and identify needs promptly.
  • Administered medications and monitored patient responses to ensure safety and comfort.
  • Collaborated with healthcare teams to develop and implement personalized care plans.
  • Assisted in wound care dressing changes and other therapeutic procedures as needed.
  • Demonstrated effective communication skills when interacting with patients, families, physicians, and healthcare staff.

OR Nursing Clinical Instructor

University Of The Visayas
Cebu City, Philippines
05.2003 - 08.2003

Designed curriculum for second-year nursing students in operating room clinical experience.

  • Utilized individualized instruction to enhance student understanding of patient assessment and health teaching.
  • Initiated innovative learning methods to ensure comprehensive grasp of perioperative phase.
  • Guided students in clinical skills, including sterile techniques and pre-operative responsibilities.
  • Facilitated hands-on experience in assisting with major and minor surgeries and post-operative care.
  • Evaluated student performance through practical exams and assessments.
  • Conducted clinical simulation projects, providing tailored feedback to each student.
  • Updated instructional materials, ordered new supplies, and integrated technology into learning modalities.

Clinical Nursing Supervisor

Perpetual Succour Hospital
Cebu City, Philippines
10.1999 - 05.2003

Achieved promotion from staff nurse to nursing supervisor within two years.

  • Directly involved in the daily operations of a then 230-bed hospital.
  • Managed daily operations of nursing department to maintain efficiency.
  • Conducted scheduling, budgeting, and training programs to enhance team efficiency.
  • Implemented policies and procedures to enhance safety and compliance measures.
  • Oversaw hiring and orientation of new staff to support professional development and retention.

Nursing Review Coordinator

Review University for Nurses, Inc./ Ace Advantage
Cebu City, Philippines
10.1996 - 06.1999

Coordinated nursing review program for 13 schools, serving approximately 2,600 graduating students.

  • Assessed reviewers' needs through diagnostic exams and reported findings to deans and lecturers.
  • Implemented individualized review curriculums, including class schedules and budget oversight.
  • Conducted additional review sessions to clarify complex topics and enhance understanding.
  • Managed financial and legal transactions in collaboration with main office to ensure compliance.
  • Facilitated marketing networking efforts to promote nursing review programs across schools.
  • Administered evaluation tools and simulated board exams to prepare students effectively.
  • Demonstrated initiative by exceeding expected workflow requirements.

OR Nursing Clinical Instructor

University Of The Visayas
Cebu City, Philippines
02.1992 - 05.1996

Served as clinical instructor for BSN II and III students specializing in operating room and medical-surgical nursing.

  • Conducted formal classes and supervised OR exposure to enhance student readiness.
  • Simulated OR environments in classroom settings to reinforce students' perioperative roles.
  • Functioned as OR staff nurse, providing hands-on experience in perioperative nursing.
  • Collaborated with OR supervisors, surgeons, anesthesiologists, and ancillary personnel to ensure quality care and patient safety.
  • Developed effective instructional methods that significantly improved student performance during OR rotations.
  • Designed clinical assignments aligned with students' competencies and learning needs.

Staff Nurse

Vicente Gullas Memorial Hospital
Cebu City, Philippines
09.1991 - 01.1992

Provided direct patient care to medical-surgical, ob/gyn, neuro, orthopedic, and psychiatric patients.

  • Assessed patients' physical conditions and health needs, informing personalized treatment plans.
  • Monitored patient vitals post-surgery and managed medical equipment to ensure optimal recovery.
  • Administered medications and IVs while ensuring adherence to safety protocols.
  • Communicated effectively with patients, families, and healthcare staff to facilitate care and support.
  • Evaluated nursing interventions and adjusted care plans based on effectiveness.

Education

Master of Science - Nursing Administration

Waynesburg University
Pittsburgh, PA
05-2016

Bachelor of Science - Nursing

University of The Visayas
Cebu City, Philippines
04-1991

Skills

  • Discharge planning and care coordination
  • Patient safety
  • Regulatory compliance
  • Patient education and advocacy
  • Clinical expertise
  • Service recovery
  • Staff leadership
  • Team collaboration
  • Staff development
  • Interpersonal communication
  • Excellent Work ethic

Certification

  • Certified Medical Surgical Registered Nurse - AMSN 2007 to present
  • Registered Nurse - PA State Board of Nursing 2003 to present
  • Registered Nurse - Philippine Regulation Commission 1991 to 2003

Accomplishments

  • Plaque of Recognition for Excellence in Nursing Education - University of the Visayas College of Nursing Grand Reunion 2016
  • Academy of Excellence Appointee - West Penn Hospital 2008
  • WPH Medical Staff Scholarship Awardee - West Penn Hospital 2007

Presentations

  • Discharge Planning Made Easy - UPMC CCC & DP Department 2023
  • Call Me, Maybe... - Operational Excellence Improvement Project (call lights response), WPH, 2018
  • From A Bedside Nurse Perspective - AMSN Local Chapter, 2013, post PSNA Legislative Conference in Harrisburg, PA
  • Brew Up the Facts in Pancreatitis - WPH Nursing Grand Rounds 2005

Affiliations

  • Academy of Medical Surgical Nursing (National and local chapter)

Committees/ Memberships

  • Social Committee - UPMC Mercy CCC & DP Department, 2025 to present
  • Vacation/ PTO Committee - UPMC Mercy CCC & DP Department, 2025 to present
  • Member, DM Resource Nurse Committee - UPMC Presbyterian Hospital, 2011- 2017
  • Member, Unit Council, T9 Medical Stepdown Unit - West Penn Hospital, 2011 - 2017
  • Member, Honor Society of Nursing - Sigma Theta Tau - Nu Sigma Chapter, 2015 - 2016
  • Chair, Unit Council, E9 Surgical Patient Care Unit - West Penn Hospital, 2009 -2011
  • Member, MAGNET Ambassador Committee - West Penn Hospital, 2009 -2011
  • Chair, Performance Improvement Committee, E9 Surgical Unit - West Penn Hospital, 2009 -2011
  • Member, Nursing Quality Council - West Penn Hospital, 2009 -2011
  • Co-chair, Skin Care Committee - West Penn Hospital, 2007 -2009
  • Member, MAGNET Leadership Committee - West Penn Hospital, 2007 -2009
  • Member, Journal Club, E9 Surgical Patient Care Unit - West Penn Hospital, 2006 -2011
  • Former member, Philippine Nurses Association (PNA) - 1991 - 2003
  • Former member, Operating Room Nurses Association in the Philippines (ORNAP) - 1992 - 1995

Timeline

Expert Discharge Plan Manager

UPMC Mercy Hospital
12.2020 - Current

Nurse Manager

West Penn Hospital
07.2017 - 10.2020

Clinical Resource Specialist

UPMC Montefiore Hospital
01.2011 - 06.2017

Weekend Staff Nurse

HCR Manor Care
10.2006 - 08.2007

Clinical Nurse III

West Penn Hospital
08.2003 - 06.2017

OR Nursing Clinical Instructor

University Of The Visayas
05.2003 - 08.2003

Clinical Nursing Supervisor

Perpetual Succour Hospital
10.1999 - 05.2003

Nursing Review Coordinator

Review University for Nurses, Inc./ Ace Advantage
10.1996 - 06.1999

OR Nursing Clinical Instructor

University Of The Visayas
02.1992 - 05.1996

Staff Nurse

Vicente Gullas Memorial Hospital
09.1991 - 01.1992

Master of Science - Nursing Administration

Waynesburg University

Bachelor of Science - Nursing

University of The Visayas
Luz Nanette Baier