Luz Macias

Manage daily center operations, including billing, account management, staff scheduling, recruitment and hiring processes, family tours, student enrollment, and event coordination. Provide administrative and operational support to ensure a positive experience for families, staff, and students.

Provided attentive, individualized care for children in a safe and nurturing home environment. Supported children's social, emotional, and developmental growth through engaging educational activities, structured routines, and positive guidance. Maintained open communication with families while assisting with daily care, transportation, meal preparation, and age-appropriate enrichment activities.

Supervised front-end operations by overseeing cashiers, managing customer service issues, handling cash transactions and deposits, and ensuring efficient checkout processes. Assisted with staff training, scheduling, and performance support while maintaining company standards and providing a positive shopping experience for customers.