LY NGUYEN
Auburn,Washington
Summary
Results-driven Operations Manager with 13+ years of experience in Aerospace and Flight testing. Proven track record of leading teams, influencing company-level policy. Seeking to leverage technical expertise, leadership skills and strong work ethic to positively impact safe human spaceflight at Blue Origin.
Overview
13
13
years of professional experience
Work History
Manufacturing Operations Manager
The Boeing Company
01.2019 - Current
- Leveraged Kaizen to resolve a recurring faulty test result for 737MAX electrical system, decreasing approximately $60k in annual cost.
- Spearheaded a cross-functional team to develop and implement first-pass quality flightdeck project, aligning 4 departments and reducing defects by 11% in six months.
- Collaborated with engineering teams to improve aircraft tooling and flight critical hardware, enhancing operational efficiency and meeting aggressive delivery schedule.
- Streamlined design for manufacturing, job planning estimates and tool development, achieving a 10% improvement in adherence to critical deadlines.
- Implemented safety protocols in the workplace to maintain employee well-being and reduce accidents or injuries.
- Evaluated employee performance regularly, offering feedback and coaching for continuous improvement in skills and output levels.
Manufacturing Operations Analyst
The Boeing Company
09.2016 - 01.2019
- Coached manufacturing teams with assembly experience in mechanical, electrical integration and hydraulics systems, setting technical direction and process improvement to support program needs.
- Analyzed and interpreted employee training performance to identify and mitigate the impact of changes on the production system, resulting in a 18% reduction in downtime.
- Exerted influence on the overall objectives and long-range goals of the organization, increasing operational efficiency by 14%.
- Established good interpersonal relationships by helping test technicians feel valued, appreciated, and included in discussions.
Aircraft Electrical Technician
The Boeing Company
08.2011 - 09.2016
- Installed, inspected and repaired aircraft functional components, and parts with attention to detail such as tubing, hydraulic units, interior and electrical systems using blueprints and test instruments.
- Contributed to the successful completion of over 200 preflight maintenance checks, achieving a 90% on-time delivery rate for 737 MAX.
- Succeeded in running applications to test point to point continuity of wires, circuit breakers, relays, and contacts.
Education
Bachelor of Arts - Supply Chain Management
Central Washington University
12-2020
Skills
- Lean Manufacturing
- 5S
- Continuous Improvement
- Six Sigma
- Executive Leadership
- Data Acquisition
- Employee Relations
- Performance Management
- Material Requirements Planning
- Operational Excellence
- Cross-functional Team Coordination
Timeline
Manufacturing Operations Manager
The Boeing Company
01.2019 - Current
Manufacturing Operations Analyst
The Boeing Company
09.2016 - 01.2019
Aircraft Electrical Technician
The Boeing Company
08.2011 - 09.2016
Bachelor of Arts - Supply Chain Management
Central Washington University
Similar Profiles
Evoney BarrowEvoney Barrow
Staff Analyst at THE BOEING COMPANYStaff Analyst at THE BOEING COMPANY
Eydie DummittEydie Dummitt
Scrum Master at The Boeing CompanyScrum Master at The Boeing Company
Phoebe MuirPhoebe Muir
Project Management Specialist at The Boeing CompanyProject Management Specialist at The Boeing Company