LYANNETTE HIGUERA
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven crew member focused on maximizing customer satisfaction and operational efficiency. Successfully enhanced service delivery through quick order fulfillment and effective team collaboration. Strong problem-solving skills and bilingual communication foster positive interactions, contributing to repeat business and brand loyalty.
Overview
1
1
year of professional experience
Work History
Crew Member
Raising cane's
Tucson, AZ
04.2025 - Current
- Provided excellent service by greeting customers, taking orders, and fulfilling each order accurately.
- Enhanced customer satisfaction through quick and accurate order fulfillment.
- Managed cash transactions accurately and efficiently in the drive-through payment process.
- Communicated with staff to resolve customer service issues and operational problems promptly.
- Collaborated with team members to prioritize tasks and deliver efficient service.
- Utilized problem-solving skills to effectively address unexpected challenges in drive-through operations.
- Maintained a positive attitude during high-stress situations in the fast-paced environment.
- Offered suggestions for product selection based on customer preferences.
- Built positive relationships with regular customers to strengthen brand loyalty and encourage repeat visits.
- Followed company guidelines for maintaining cleanliness standards at the front counter area.
Education
High School Diploma -
Rincón Highschool
Tucson, AZ05-2025
Some College (No Degree) - Engineering
Pima Community College
Tucson, AZ09-2026
Skills
- Customer engagement
- Teamwork
- Operational efficiency
- Time management
- Multitasking
- Attention to detail
- Problem-solving
- Decision-making
- Adaptability
- Bilingual communication
- Organizational skills
- Analytical thinking
- Active listening
LANGUAGES
Spanish- fluent, English- fluent
Timeline
Crew Member
Raising cane's
04.2025 - Current
High School Diploma -
Rincón Highschool
Some College (No Degree) - Engineering
Pima Community College