Lycetta McBride

Managed freight hub, ensuring timely scheduling of transports and accurate order delivery.

• Coordinated with internal and external teams for pickup scheduling and shipment load confirmation.
• Trained new staff on shipping procedures and safety standards effectively.
• Provided assistance in resolving any issues related to incorrect shipments received or missing items from an order.
• Maintained communication with vendors to resolve issues related to pick-up schedules.
• Responded to inquiries via calls and emails regarding Transload Transportation processes.
• Acted as key contact for Transload process, overseeing logistics and vendor communications.
• Managed paperwork for material returns and created transport orders using Stratix software.
• Monitored inventory levels to support accuracy and efficiency in operations.
• Promoted from Shipping Specialist I in May 2024 due to exceptional leadership in logistics.

• Conducted regular audits to verify inventory accuracy and compliance with company standards.
• Monitored inventory levels to ensure accurate stock management and availability.
• Utilized inventory management software to track stock movements and optimize replenishment schedules.
• Collaborated with cross-functional teams to address supply chain discrepancies effectively.
• Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.

• Operated computers to access information related to shipping activities.
• Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
• Prepared documentation to track and report on damaged or missing items.
• Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.

• Assisted in product placement and display to enhance visibility.
• Engaged with customers to understand their preferences and feedback.
• Built product displays and placed appropriate signage for merchandise.
• Assisted customers with locating desired items within store locations.
• Built effective partner store relationships to improve customer satisfaction.
• Monitored weekly, monthly and quarterly achievement goals.
• Provided excellent customer service during deliveries and pickups.

• Inspected coins for quality and compliance with standards and specifications.
• Collaborated with production teams to address quality control issues effectively.
• Documented, filed and maintained proper inspection records and quality assurance documents.

• Managed returns and exchanges efficiently to maintain customer satisfaction.
• Monitored inventory levels to prevent stock shortages and overages.
• Prepared domestic and international shipments for transportation.
• Conducted routine cycle counts and reconciled problems found.

• Conducted routine inspections of products for quality compliance.
• Collaborated with production teams to address quality concerns promptly.
• Trained staff on quality control standards and best practices.
• Assisted in the development of corrective action plans for defects.
• Performed detailed inspections of incoming materials, ensuring they met the required standards.

• Supported students with daily activities and academic tasks in classroom settings.
• Monitored student behavior and provided guidance during classroom activities.
• Provided one-on-one instruction to students with special needs.
• Provided direct instruction in small groups or individually as needed.
• Escorted students to restroom cafeteria, outside to playground, and on field trips.
• Managed class of special education students in absence of lead teacher.

• Supported team by managing appointment schedules and meeting arrangements.
• Filed documents systematically to ensure easy retrieval and organization.
• Performed general clerical tasks, including photocopying and scanning documents.
• Greeted visitors, answered phones and provided customer service.
• Operated office equipment such as copiers, scanners, printers and fax machines.
• Processed incoming mail daily and distributed to appropriate personnel.