Proven expertise in supply chain optimization and adaptability, demonstrated through a track record of enhancing warehouse efficiency and reducing shipping errors at Science Engineering Services. Skilled in forklift operations and inventory management, I excel in streamlining processes for improved operational performance, achieving significant cost savings and customer satisfaction improvements.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Coordinator 2
Northrop Grumman
05.2023 - Current
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Worked with vendors to schedule daily pickups and weekly deliveries.
Verified shipping and receiving counts matched picking and purchase order documents.
Operated forklift and hand trucks to transport and hoist shipments from shipping and receiving platform to storage and work areas.
Documented shipping and receiving records to confirm receipt of orders.
Directed shipping and receiving of wide range of products daily.
Performed office moves, shipping and receiving and conference room support.
Moved material to and from finishing to shipping and receiving or warehouse storage.
Maintained documentation of shipping and receiving packages using ERP/SAP.
Oversaw purchase orders, data entry and shipping and receiving operations, troubleshooting obstacles and supporting comprehensive improvements.
Followed shipping and receiving procedures for goods and materials.
Verified accuracy of shipping and receiving documents and maintained records.
Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
Shipping and Receiving Clerk/QA Analyst
Science Engineering Services
04.2021 - 05.2023
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
Maintained robust documentation of test results, providing valuable insights for future development efforts.
Ensured compliance with regulatory requirements through diligent validation and verification of software functionality.
Developed and maintained quality assurance procedure documentation.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Developed strong supplier relationships to negotiate better pricing terms and ensure timely delivery of goods.
Optimized warehouse layout for improved efficiency and faster order fulfillment, resulting in increased customer satisfaction.
Collaborated with cross-functional teams on supply chain initiatives, leading to cost savings and improved operational performance.
Coordinated logistics activities, ensuring timely delivery of products while minimizing transportation costs.
Managed relationships with freight carriers, negotiating competitive rates while maintaining high service levels for shipments.
Conducted root cause analysis on recurring issues within the supply chain, devising targeted solutions for long-term resolution.
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Route Driver
AmeriPride
01.2020 - 06.2020
Provided exceptional customer service through timely communication and problem resolution.
Streamlined delivery routes for improved time management and fuel efficiency.
Assisted with warehouse tasks, including inventory management and order picking, for smooth distribution operations.
Assisted in warehouse inventory audits, contributing to accurate record-keeping and stock management.
Developed strong customer base through efficient and reliable service.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.
Route Delivery Driver
Fed-Ex
10.2019 - 12.2019
Improved customer satisfaction by consistently delivering orders on time and accurately.
Enhanced route efficiency by regularly reviewing and optimizing delivery schedules.
Maintained a clean driving record, ensuring safe and responsible driving practices.
Reduced fuel costs through careful route planning and efficient driving techniques.
Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
Provided exceptional customer service by addressing questions or concerns professionally and courteously.
Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
Completed daily pre- and post-trip vehicle inspections.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Education
Associate of Science - Supply Chain Management And Logistics
Athens State University
Athens, AL
05.2025
High School Diploma -
Bob Jones High School
Madison, AL
05.2013
Skills
Inventory Management
Records Management
Warehouse Operations
Shipment Verification
Shipping Documentation
Receiving Processes
Supply Chain Optimization
Supply Inventory Management
Basic Mathematics
Forklift Operations
Timeline
Shipping and Receiving Coordinator 2
Northrop Grumman
05.2023 - Current
Shipping and Receiving Clerk/QA Analyst
Science Engineering Services
04.2021 - 05.2023
Route Driver
AmeriPride
01.2020 - 06.2020
Route Delivery Driver
Fed-Ex
10.2019 - 12.2019
Associate of Science - Supply Chain Management And Logistics