Lychelle Arieno
Winnetka,CA
Summary
To obtain a secure position in a professional environment where I can continue to demonstrate operation management as a Case Manager or Leasing Specialist. Providing customer service with a goal oriented approach within an organization I can have stability and growth.
Overview
14
14
years of professional experience
Work History
Leasing Specialist
Path
Los Angeles, CA
05.2022 - Current
- Manage units with Housing Providers and Property Managers
- Coordinate unit viewings with housing agencies/partners
- Schedule Lease Signings with case managers, participants and owners
- Conduct Property Inspections
- Attend Housing Events & Meetings for Homeless Crisis
- Customer Service for Housing Providers
- Submit Risk Mitigation cases regarding past due rent, property damage, outstanding utility usage, overall complaints
- Obtain/Submit Application Criteria
Support Specialist I - Remote
Cardinal Financial
Winnetka
06.2021 - 01.2022
- Assisted new borrowers with online access to their mortgage dashboard
- Ordered Appraisals and issued refunds, inspections
- Verified income of borrower and gathered credit information
- Advised borrowers of loan conditions and closing details
- Complied applications and paperwork and double-checked for accuracy
- Ordered Credit supplements
- Incoming/outbound calls and chats
- Data Entry
- Home insurance verification
Jr Loan Processor
Peak Finance
Woodland Hills, CA
06.2019 - 09.2020
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports
- Handled all delegated tasks for Loan Officers and Loan Processors
- Rder Title, Escrow, Payoff and Insurance documents (EOI)
- Erify and upload Employment Verification
- Anage CTC loan process
- Iaison between LO/LP, borrower, and Escrow
- Otary Public/Loan Signing Agent
Jr Loan Processor
Bankers Mortgage Group
Woodland Hills, CA
02.2018 - 06.2019
- Prepared and delivered loan documents to title and escrow teams
- Worked with third-party vendors to address and clear loan closing requirements
- Conveyed acceptance or rejection to customers by mail, telephone or in person
- Checked applicant credit, personal references and employment histories
- Submitted completed loan applications, including recommendations for underwriting approval or denial
- Examined and verified information in loan application and closing documents
- Communicated with applicants' former employers and references to confirm employment history and other required information.
Home Valuation Specialist
Skyline Home Loans
Calabasas, CA
08.2016 - 12.2017
- Order, Manage and Track Appraisals
- Ubmit Re-inspections & 442
- Iaison with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
- Pload Appraisal into Lender/Investor website for loan approvals
Legal Processor
Prober and Raphael
Woodland Hills, California
12.2015 - 05.2016
- File Orders, Motion for Reliefs, Objections, Motion to Dismiss
- Anage 5 Attorney Calendar's
- Et depositions of Applicants
- Iaison between legal and lender
Bankruptcy Specialist II
Bank of America
West Hills, CA
09.2009 - 12.2014
- Draft Motion for Relief - Chapter 7 & 13 Bankruptcy
- Audit Attorney Step Process
- Liason between assigned counsel and management
Education
Paralegal Certificate Paralegal Studies -
Los Angeles Mission College
06.2014
Skills
- Certified Notary Public/Certified Loan Signing Agent
- Certified Paralegal / Legal Document Specialist
- Client Relations & Case Manager Experience
- Detailed Oriented and Organized
- Experienced with Outlook, word and excel
- Data Entry
- Professional phone etiquette
- Property Management with Section-8 and Sub-sized housing
Timeline
Leasing Specialist
Path
05.2022 - Current
Support Specialist I - Remote
Cardinal Financial
06.2021 - 01.2022
Jr Loan Processor
Peak Finance
06.2019 - 09.2020
Jr Loan Processor
Bankers Mortgage Group
02.2018 - 06.2019
Home Valuation Specialist
Skyline Home Loans
08.2016 - 12.2017
Legal Processor
Prober and Raphael
12.2015 - 05.2016
Bankruptcy Specialist II
Bank of America
09.2009 - 12.2014
Paralegal Certificate Paralegal Studies -
Los Angeles Mission College