Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydell Ward

Yukon,OK

Summary

Transitioning from role in high-paced automotive repair environment, with focus on precision and efficiency. Developed strong diagnostic and repair skills, along with ability to troubleshoot and resolve complex mechanical issues. Seeking to leverage transferable skills in new field where problem-solving and technical expertise are valued.

Overview

4
4
years of professional experience

Work History

Flat Rate Technician

Bob Howard Honda
06.2023 - Current
  • Operated diagnostic tools to identify vehicle issues and recommend appropriate repairs
  • Assisted in maintaining a clean and organized workspace to enhance safety and efficiency
  • Learned and adhered to safety protocols while performing technical tasks on various vehicle models
  • Collaborated with senior technicians to understand repair processes and improve skillset
  • Analyzed customer concerns to accurately diagnose issues and provide effective solutions
  • Documented repair procedures and outcomes for compliance with company standards
  • Participated in ongoing training sessions to stay updated on industry trends and technologies
  • Accelerated turnaround times with quick identification of root causes in vehicle malfunctions.
  • Minimized repeat repairs with thorough post-repair inspections, confirming issue resolution before returning vehicles to owners.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Apprentice Mechanic

KALIDY KIA
03.2023 - 06.2023
  • Inspected vehicles to diagnose issues and ensure compliance with safety standards.
  • Performed routine maintenance tasks, including oil changes and tire rotations, independently.
  • Observed senior mechanics completing major repairs.
  • Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
  • Fostered a positive work environment by being a reliable team player and actively contributing to the success of the shop through dedication and hard work.
  • Demonstrated adaptability by working on various vehicle makes and models, broadening knowledge of different systems and components.
  • Took advantage of opportunities to learn new systems and repair procedures.

Service Coordinator

Discount Tire
11.2022 - 03.2023
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.

Cashier

Atwoods
08.2021 - 12.2022
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized cash drawer, balancing funds at the beginning and end of shifts.
  • Assisted in training new cashiers on operational procedures and customer engagement techniques.
  • Collaborated with team members to support inventory management during peak hours.
  • Contributed to loss prevention efforts by identifying suspicious activities and reporting concerns effectively.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Piedmont High School
Piedmont, OK
05-2023

Skills

  • Reliable commitment to tasks
  • Analytical problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Troubleshooting skills
  • Hands-on electrical experience
  • Safety protocols and procedures
  • Installing equipment
  • Engine overhaul expertise
  • Scheduled maintenance management
  • Preventive Maintenance

Timeline

Flat Rate Technician

Bob Howard Honda
06.2023 - Current

Apprentice Mechanic

KALIDY KIA
03.2023 - 06.2023

Service Coordinator

Discount Tire
11.2022 - 03.2023

Cashier

Atwoods
08.2021 - 12.2022

High School Diploma -

Piedmont High School

Similar Profiles

CREATE PROFILE