Summary
Overview
Work History
Education
Skills
volunteer experience
Certification
Timeline
Generic

Lydia Aguayo

Molena,IL

Summary

Proven warehouse and customer service professional with a track record of enhancing operational efficiency at Amazon. Skilled in packaging, labeling, and maintaining high cleanliness standards, coupled with exceptional decision-making abilities and a strong work ethic. Demonstrated success in improving team performance and customer satisfaction through effective leadership and empathy. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Friendly and reliable walgreen offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
11.2023 - 04.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 55 pounds.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Warehouse Worker

Amazon
03.2023 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 55 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Cashier

Walgreens
11.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Shift Manger

Smoothie King
08.2021 - 07.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Maintained a positive and proactive approach in store and with employers

Education

High School Diploma -

Lincoln Way Central
New Lenox, IL
05.2022

Skills

  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Cash Handling
  • Decision-Making
  • Patience and Empathy
  • Reliability
  • Strong Work Ethic
  • Monitoring
  • Cleaning and sanitation

volunteer experience

August 2020- june 2021  mokena elementary summer time helper


Certification

  • short term paraprofessional License - 3years

Timeline

Warehouse Worker

Amazon
11.2023 - 04.2024

Warehouse Worker

Amazon
03.2023 - 08.2023

Cashier

Walgreens
11.2022 - 03.2023

Shift Manger

Smoothie King
08.2021 - 07.2022

High School Diploma -

Lincoln Way Central

Similar Profiles

CREATE PROFILE
Lydia Aguayo