Lydia Bjork
Greeley,CO
Summary
Dedicated professional with a history of enhancing customer satisfaction at MaidPro and Chilis Bar & Grill Tamuning. Excelled in maintaining high cleanliness standards and delivering exceptional guest service. Demonstrated expertise in housekeeping and customer service, significantly improving efficiency and client comfort. Skilled in multitasking, prioritizing tasks, and fostering organizational growth through proactive communication and quality assurance.
Overview
1
1
year of professional experience
Work History
Maid
MaidPro
11.2021 - 09.2022
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged positively with residents while cleaning apartments and common areas.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
Hostess
Chilis Bar & Grill Tamuning
08.2021 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High-school Diploma -
Greeley Central
Greeley, COSkills
- Housekeeping
- Professional appearance
- Customer service
- Polite communication
- Health and safety compliance
- Guest greeting
- Organizational growth
- Quality assurance
- Multitasking and prioritizing
- Time management
- Guest service and support
- Professional and courteous
Timeline
Maid
MaidPro
11.2021 - 09.2022
Hostess
Chilis Bar & Grill Tamuning
08.2021 - 08.2022
High-school Diploma -
Greeley Central
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