Lydia Boies
Albuquerque,NM
Summary
Accomplished Registered Nurse Case Manager with 3+ years of experience dedicated to quality care of diverse patients. Works effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Aya Healthcare
01.2024 - Current
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Travel Rn Case Manager
Aya Healthcare
07.2022 - 01.2024
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
RN Case Manager
Ochsner Medical Center
11.2019 - 07.2022
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
RN Manager
Compass Health
07.2018 - 11.2019
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
Director of Nursing
Amelia Manor
04.2015 - 07.2018
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
RN Case Manager
Sentara Obici Hospital
04.2024 - 07.2024
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
RN Case Manager
St Louis University Hosital
07.2024 - 01.2025
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Education
Associate Degree In Nursing - Nursing
Louisiana State University At Alexandria
Alexandria, LA05.1997
Skills
- Medicare Regulation
- Patient Discharging
- Patient and Family Advocacy
- Disease Management Programs
- Hospice Education
- Patient Care Planning
- Family Education
- Team Coordination
- Case Conferences
- Resource Utilization
- Patient Education
- Complex Problem-Solving
Timeline
RN Case Manager
St Louis University Hosital
07.2024 - 01.2025
RN Case Manager
Sentara Obici Hospital
04.2024 - 07.2024
RN Case Manager
Aya Healthcare
01.2024 - Current
Travel Rn Case Manager
Aya Healthcare
07.2022 - 01.2024
RN Case Manager
Ochsner Medical Center
11.2019 - 07.2022
RN Manager
Compass Health
07.2018 - 11.2019
Director of Nursing
Amelia Manor
04.2015 - 07.2018
Associate Degree In Nursing - Nursing
Louisiana State University At Alexandria
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