LYDIA BRADLEY

• Directed internal and external inquiries, increasing efficiency in the communication process
• Oversaw scheduling and dispatching of technicians, ensuring timely service
• Maintained compliance by updating paperwork with internal and legal standards
• Improved weekly payroll processing with advanced accounting software
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Cultivated warm relationships with regular customers
• Boosted sales of new menu items by explaining details to guests daily
• Improved meal customization by assisting guests with dietary needs
• Persuaded or influenced guest purchase by enticing with higher margin items and add-ons

• Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
• Ensured curriculum continuity by delivering planned lessons for students with available materials.
• Maintained classroom order by enforcing discipline standards for classes up to 30 students.

GPA: 3.2