Tori Zimmerman
Waukesha,WI
Summary
Solution Oriented aspiring Operations Associate who uses new forms of technology and existing techniques to provide critical HR support for a team.
Experienced in communicating effectively with people from different backgrounds and with different interests and levels of knowledge.
Adept at collaborating with others and focusing on an area of expertise.
Keen systems analyzer who sees the big picture and provides the crucial understanding link between Generalist and Specialist colleagues.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Kerry OBrien
Madison, WI
03.2019 - 03.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, and updating databases.
- Sourced and ordered office equipment and supplies.
Psychiatric Nurse Assistant
University Of Iowa Hospital And Clinics
Iowa City, IA
01.2013 - 03.2014
- Maintained patient rooms by making beds, sweeping units, and wiping down surfaces.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Worked with pediatric patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Prepared variety of different written communications, reports and documents.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used Epic to create documents and other communications.
Education
High School Diploma -
St. Francis College Preparatory High School
Wheaton, IL06.2010
Associate of Arts -
College of DuPage
Glen Ellyn, ILSkills
- Collaborative
- Team Player
- Socially Flexible
- Future Focused
- Strong Communicator
- Problem-Solving Pacesetter
- Investigative
- Natural Planner
- Solution Oriented
- Logical
- Elaborative
Accomplishments
- DONA trained birth and labor Doula Completed 16 hour DONA approved doula workshop and training covering relaxation techniques, pain relief methods, childbirth education, and emotional support methods
- Midwifery Assistant Training Course Completed a six week training course and received a certificate stating competency in skills required to assist a midwife including providing holistic prenatal care, taking vital signs, knowledge of the female anatomy, sterilization and use of midwifery tools, and knowledge of action to be taken in emergency situations.
- Reiki Level One attunement and certification
- Non Violent Intervention Completed training by Crisis Prevention Institute covering the skills to safely and effectively respond to anxious, hostile, or violent behavior while balancing the responsibilities of care as a human service provider.
DONA trained birth doula
Completed16 hour DONA approved doula workshop and training covering relaxation techniques, pain relief methods, childbirth education, and emotional support methods
Timeline
Personal Assistant
Kerry OBrien
03.2019 - 03.2022
Psychiatric Nurse Assistant
University Of Iowa Hospital And Clinics
01.2013 - 03.2014
High School Diploma -
St. Francis College Preparatory High School
Associate of Arts -
College of DuPage
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