Lydia Carey
Owensboro,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Currently studying for Certified Professional Coder exam to further my skills in the medical field.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Outbound Distribution
Columbia Sportswear
Robards, Kentucky
01.2023 - Current
- Load and unloads material within the Columbia warehouse
- Utilize hand trucks, conveyers, and other handling equipment to move material to and from trains and within the storage facility itself
- Receive incoming products and affix proper labeling
- Make boxes according to specific pick labels, loads on cart, and maneuver through the warehouse using a handheld device to pick to appropriately labeled box
- Unload cases from pick cart, verifying the accuracy of packing before sealing carton to send to shipping
- Maintains accuracy and attention to detail while using a warehouse management system to ensure accountability for all units
- Maintain positive open lines of communication with all Columbia Sportswear management, staff and other departments in order to contribute to the smooth flow of information and efficient operation of the organization
- Numbers and accuracy extremely important; maintain over 100% average of picks.
Social Media Brand Strategist
Self Employed
08.2003 - Current
- Consult with clients to determine their social media goals and how to best develop brand awareness of each client's product or service offered
- In conjunction with clients wishes, administered the creation and publishing of unique, original content to deliver traffic to better publicize their product or service
- Identify and improve areas in which employees could participate in social media to publicize the culture of client's companies
- Increased SEO to improve generation of inbound traffic and assist in cultivating opportunities for leads and sales to increase client's bottom line
- Create regular publishing schedules in addition to planning specific marketing campaigns in a timely manner to better showcase a product or service client is rolling out.
Credentialing Specialist
Kentucky Department of Transportation
Henderson, KY
06.2022 - 01.2023
- Ensured the adequacy of identification documents required for issuing various types of licenses and permits including Commercial Drivers Licenses, Travel IDs, drivers licenses, etc.
- Implemented procedures for issuing driver licenses, permits, and ID cards by conducting research investigations in the state database.
- Reviewed and processed non-US Citizens applications
- Utilized extensive knowledge and understanding of legal document verification and state regulations in Kentucky to effectively execute job responsibilities.
- Experienced in banking and daily reconciliation processes as well as providing exceptional customer service through phone and walk-in interactions.
- Demonstrated leadership skills while contributing as an individual and collaborating effectively with teams, proficient in program management and generating comprehensive office procedure reports
Cafe Associate
Sam's Club
Owensboro, KY
05.2021 - 01.2022
- Ensured customer satisfaction by adhering to item specifications when preparing food, and proactively strategized future production plans.
- Enhanced efficiency by effectively adhering to best practices in food safety, sanitation guidelines, cold chain compliance, and inventory management.
- Showcased comprehension of product and layout execution
- Prioritized effective communication and provided superior customer service to ensure seamless team collaboration.
Food Clerk
Meijer
Owensboro, KY
11.2018 - 05.2021
- Sustained a consistently professional and welcoming manner in all customer interactions, ensuring courteous and friendly service
- Provided efficient phone support and order processing services.
- Utilized excellent time management abilities and attention to detail while effectively communicating with customers to meet their needs.
- Demonstrated efficient ordering of necessary supplies for Meijer's produce department, ensuring adherence to strict guidelines for safe handling while keeping the work area clean and organized.
- Maintained responsibility for answering phone calls and managing specialty orders while troubleshooting issues with malfunctioning equipment.
Outreach Librarian
Daviess County Public Library
Owensboro, KY
07.2015 - 03.2016
- As an Outreach Librarian, expertly engaged with local schools to inform and educate staff and students on the diverse resources provided by Daviess County Library
- Assisted with locating and recommending library resources for children, parents, teachers, and teens. Additionally provided instruction on utilizing the library's databases effectively.
- Successfully formed and nurtured community partnerships via the Outreach program, contributing to the planning and execution of special projects focused on enhancing patron services and increasing outreach efforts.
- Distributed complimentary book boxes to foster literacy among local children.
- Organized library media supplies, main catalog, special equipment and permanent records.
- Directed catalog, media and instructional services in library.
Bellsouth
Owensboro, KY
06.1997 - 02.2002
- Conducted thorough searches in electronic databases, resulting in a comprehensive collection of commercial and residential listings
- Acquired extensive knowledge of computers and software programs, enhancing ability to swiftly access contact details.
- Enhanced directive clarity while cultivating positive interpersonal attributes like patience, kindness, and helpfulness in my role as a directory assistant.
- Recognized with several awards for consistently delivering precise and prompt results, while also receiving numerous praises from clients regarding top-notch customer support.
Education
Certificate - Medical Coding
Owensboro Technical and Community College
01.2024
High school diploma - General Studies
Tri-County High School
05.1991
Business Administration -
Florida Southwestern State College
Skills
- Time Management
- Problem-solving aptitude
- Interpersonal Communication
- Analytical Thinking
- Problem-solving abilities
- HIPAA Compliance
- Regulatory Compliance
- Document Review
- Program Management
- Strong oral and written communication skills
- Campaign management
- Brand development
- Client communication
- MS Office
- Active Listening
Certification
- Google Data Analytics Certification, Coursera, 2022
- Certified Nurses Assistant, 28016A, Missouri
- Certified Nurses Assistant, 50063227, Kentucky
- Certification OCTC, Explore a Career in Medical Coding, 2024
Timeline
Outbound Distribution
Columbia Sportswear
01.2023 - Current
Credentialing Specialist
Kentucky Department of Transportation
06.2022 - 01.2023
Cafe Associate
Sam's Club
05.2021 - 01.2022
Food Clerk
Meijer
11.2018 - 05.2021
Outreach Librarian
Daviess County Public Library
07.2015 - 03.2016
Social Media Brand Strategist
Self Employed
08.2003 - Current
Bellsouth
06.1997 - 02.2002
Certificate - Medical Coding
Owensboro Technical and Community College
High school diploma - General Studies
Tri-County High School
Business Administration -
Florida Southwestern State College